• Competitive Pay

• Medical/Dental/Vision/401K opportunities

• Travel discounts

• Credit Union Membership

• Tuition Reimbursement

• Professional Counseling & Family Support

• Growth and Development Opportunities

Here’s how you’ll help make a difference as Front Desk Supervisor:

• • Supervise the Guest Services staff to ensure excellent owner/guest service. 

  • Respond to any questions from owner/guests, and follow up with them to ensure their requests have been met to their satisfaction. 

  • Take and confirm reservations and cancellations. 

  • Supply owner/guests with information regarding property amenities, services, room features, and local areas of interest and activities. 

  • Respond to owner/guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. 

  • Contact appropriate individual or department as necessary to resolve owner/guest requests.   

  • Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.  

What we ask:

• Must be able to work a flexible schedule, including complete weekend and holiday availability

• Must have great customer service skills – all our positions come into contact with guests!

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