Assists bartender in maintaining bars and cocktail stations while providing exceptional service.
Maintains stock at all bars and cocktail stations.
Demonstrates a Hard Rock attitude and the ability to rock out with each guest.
Assists bartenders when business warrants.
Keeps liquor room and all storage areas clean and organized.
Stores incoming stock.
Empties trash and performs general detailed cleaning.
Keeps bar area clean and restocks supplies.
Adheres to department and property policies and procedures.
Maintains knowledge of property information, including memorabilia.
Ensures glass ware is restocked in the correct venues and glasses collected from security check points
Ensures the ice wells are filled at all times
Follows cleaning check list daily
Upholds the Mission Statement – We create authentic experiences that rock.
Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors.
Lives by the Hard Rock Values!
Reports to supervisiors if anyone in the bar areas appear to be under 21 years of age.
High school diploma or general education degree (GED).
Must be able to communicate clearly and effectively with all Hard Rockers and guests.
Must have basic mathematical skills. Must be able to add, subtract, multiply and divide.
Ability to interpret a variety of instructions.
Must project a professional and positive image.
High energy level.
Excellent interpersonal skills.
Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
Have product knowledge of all liquor products and how to handle wine and rotate products.
Knowledge of Point-of-Sale system.
Able to follow operating procedures.
Have basis bartending skills.
Able to reconcile inventory.
Ability to work a flexible schedule.
All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:
Active Shooter Awareness Training
Counterfeit Currency Prevention
General Employee Safety Training
Responsible Gaming Awareness Training
Title 31 Introduction and Overview
Title 31 SAR Incident Reporting Awareness Training*
PCI Credit Card Fraud Prevention
Sexual Harassment Awareness for Frontline
Preventing Human Trafficking
Physical Demands How Often Environmental Conditions How Often
Standing C Extreme Cold R
Walking C Extreme Heat R
Sitting R Temperature Changes R
Lifting C Wet R
Carrying C Humid R
Pushing C Noise C
Pulling C Vibration O
Climbing C Hazards R
Balancing C Atmospheric Conditions R
Stooping C Cigarette Smoke C
Repetitive Motions C
Eye/Hand/Foot Coordination C
C=constantly (5-8 hours per shift), F=frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=rarely (does not exist as regular part of job)
Please check the physical strength of the job from the categories listed below.
_____ Little physical effort
_____ Light work
_____ Medium work
__X__ Heavy work
_____ Very heavy work
Hard Rock Hotel & Casino Biloxi features a Hard Rock Casino with over 1,200 slot machines and 52 table games. The Hard Rock Hotel features 479 rooms and 5 suites that overlook the Mississippi’s Gulf shore. The facility features the Soundbar Swim-Up Bar, Outdoor Pool, the Body Rock Gym and the Rock Spa, which offers services such as facials, massages, body wraps and a full-service salon.
Food & beverage venues include Tequila’s on the Gulf, the Half Shell Oyster House, Satisfaction Buffet, Sugar Factory American Brasserie, Ruth’s Chris Steakhouse, Pie Five Pizza Co., Dunkin Donuts, Hard Rock Café, and the Macau Kitchen.
Hard Rock also features eleven bars, two dance clubs, a Sportsbook, a retail shop, three live music venues and a VIP Lounge. Hard Rock Live can accommodate over 2,000 guests for headline entertainment in a 9,000-square foot theater.
Our parent company, Bally’s Corporation is a global casino entertainment company with a growing presence including award-winning casinos and resorts, as well as a broad portfolio of digital sports betting and casino offerings.With approximately 10,500 employees spread in offices around the world, Bally’s Corporation is one of the fastest-growing competitors in our field. Company assets within the United States include 15 casinos, a horse racing track, and access to online sports betting licenses in 18 states. Our casino operations boast an impressive total collection of over 15,000 slot machines, 500 table games, and 5,300 hotel rooms.