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Room Attendant

Posted April 27, 2023

Waldorf Astoria Beverly Hills
Beverly Hills, CA
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About This Job

Description

As a leading hotel in the luxury market, Waldorf Astoria Beverly Hills is looking for a Room Attendant to join the Housekeeping Team at this beautiful property!

This Forbes 5-Star, AAA 5-Diamond hotel has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets. This includes 2 Jean-Georges concepted restaurants, lobby lounge, and in-room dining.

  • Classification: Full-Time
  • Shift: Various – must have availability to work weekends, weekdays, and holidays.
  • Union Position

The ideal candidate will have the following qualifications:

  • Minimum 1 year hotel experience in a similar role 
  • Professional presentation
  • Strong English language skills and communication skills
  • Ability to work with maximum accuracy
  • Efficiency and attention to detail, maintaining a keen sense of urgency at all times. 
  • Strong organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment, must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.  
  • Excellent ability to communicate clearly, concisely, and openly in all interactions. 
  • Ability to actively demonstrate initiative in job performance, including anticipating what needs to be done before it becomes a necessity. 
  • Excels in a team environment. 
  • Ability to maintain confidentiality of guest information and pertinent hotel data 
  • Luxury hotel / Forbes 5-Star experience (highly preferred)

Want to learn more? Hotel Website, Instagram, Facebook

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
  • Change and replenish bed linens, towels and guest amenities, as needed
  • Perform deep cleaning tasks, as needed
  • Stock, maintain and transport housekeeping supply cart on a daily basis
  • Dispose of trash and recyclables
  • Respond to special guest requests in a timely, friendly and efficient manner
  • Perform guest turn down service, as needed

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences. 
  • Integrity - We do the right thing, all the time. 
  • Leadership - We're leaders in our industry and in our communities. 
  • Teamwork - We're team players in everything we do. 
  • Ownership - We're the owners of our actions and decisions. 
  • Now - We operate with a sense of urgency and discipline 

In addition, we look for the demonstration of the following key attributes:

  • Quality 
  • Productivity 
  • Dependability 
  • Customer Focus 
  • Adaptability 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

  • Access to your pay when you need it through DailyPay
  • Health insurance 
  • Career growth and development 
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Go Hilton travel discount program 
  • Best-in-Class Paid Time Off (PTO)  
  • Supportive parental leave
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

*Please note, benefits may vary depending on the classification and union status of the position.

Pay Range: The hourly rate is $21.62 - $24.62 per hour and is based on applicable and specialized experience and location.

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About this Employer

Waldorf Astoria Beverly Hills

9350 Civic Center Drive
Beverly Hills, CA 90210

(800) 774-1500

Managed By

Introducing Waldorf Astoria Beverly Hills

Representing the very best in California lifestyle and luxury, the new 170-room Waldorf Astoria Beverly Hills will be the most unique urban oasis in Southern California. Located at the gateway of Beverly Hills, the 12-story hotel will occupy a place of distinction directly at the corner of Wilshire and Santa Monica Boulevards. A landmark escape like no other, there will be no equivalent.

With oversized guestrooms and spacious balconies creating your own Beverly Hills lanai, these accommodations will be the most unique in Southern California. Each guestroom will be well appointed with luxury elements including furnished entry foyers and floor to ceiling windows that open onto large balconies creating an escape from the teeming City below.

California luxury is a lifestyle and in the near future, Waldorf Astoria Residences will be its ultimate example. Joining Waldorf Astoria Beverly Hills, Waldorf Astoria Residences, set in a lush landscape and garden environment, will pair the hospitality and services of a five-star destination with the luxurious privacy of your own home.

Amenities include:

  • Inspirational cuisine with an award-winning chef that will be proprietary to Waldorf Astoria Beverly Hills
  • 6,300 square feet of indoor meeting and special events space
  • Ground-level dining and flexible outdoor space
  • Rooftop pool and lounge with VIP Cabanas specifically for hotel guests
  • Lobby bar
  • 5,000 square foot Waldorf Astoria Spa featuring world-renown products and management by Cinq Mondes from Paris
  • Upscale exclusive retail including Graff Diamonds