The Game Ambassador is responsible for providing positive customer service to guests who are playing games or who are on the casino floor. Game Ambassadors are also responsible for the ensuring the gaming floor is neat and clean at all times. The Game Ambassador will assist guests in every way possible in order to achieve the highest level of guest satisfaction.
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Job Requirements: (please ensure you meet the listed requirements prior to applying)
NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES
On-line applications are accepted at http://www.windcreekhospitality.com/Careers. For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.
Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.
Wind Creek Casino and Hotel Atmore features over 1,700 of the highest trending, state-of-the-art games. Our Atmore property boasts a AAA Four Diamond luxury resort, world-class spa, gourmet culinary studio, outdoor amphitheater, infinity pool, movie theatre, RV park and multiple fine dining restaurants including FIRE, the number one steakhouse in Alabama.
Our hotel features 237 rooms with premier bedding, free high-speed internet and the option of a spacious, walk-in shower or standard tub and shower combo.
As part of the Wind Creek Team, you will discover our Purpose and Values and how they are integrated into the Guest experience. We strive to inspire a genuineness and positive energy among our team by bringing a level of human caring into the workplace. Providing a sense of belonging and importance amongst our team will transition to our Guests and provide them with a winning experience every time they visit.
Our Employee Perks and Benefits
• Blue Cross Blue Shield medical plan*
• Dental plan
• VSP vision plan
• 401(k) savings plan
• Life and disability insurance
• Paid time off
• Employee dining rooms
• Career training and planning
• Quarterly incentive bonuses
• Employee fitness centers with on-staff trainers*
* Not available at every location