Photo of Bally's Kansas City, Kansas City, MO

Supervisor - Security

Bally's Kansas City

1800 East Front Street
Kansas City, MO 64120

Managed By Bally’s Corporation

Compensation: $42,000 per year, Full-Time


Essential Functions
  • Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times.
  • Monitor staffing levels to ensure budgetary compliance.
  • Assign work to team members.
  • Participate in interviewing and selecting new team members, and train and develop team members.
  • Issue disciplinary action as needed.
  • Investigate incidents and guest complaints and produce summary report of findings.
  • Review Security activities with Security Shift Manager.
  • Observe, identify, and appropriately address intoxicated guests.
  • Check for and report safety hazards.
  • Serve as team leader for emergency response drills and evacuations.
  • Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information.
  • Produce and deliver reports as required.
  • Respond to all calls promptly and professionally.
  • Manage escalated situations involving guests, including intoxicated guests.
  • Have complete knowledge of all casino events and promotional activities.
  • Keep work area in a clean and orderly manner.
  • Ensure the safety and security of all guests and team members.
  • Comply with all policies and procedures established by Bally's KC and departmental management.
  • Other duties as assigned or any reasonable request from any member of management.
Knowledge, Skills, Abilities, And Other Characteristics
  • A high school diploma or GED is preferred.
  • At least two years of experience as a security guard or law enforcement agent is preferred.
  • Must obtain Missouri Gaming Commission occupational license.
  • Appropriate use of office equipment, including personal computer, telephone with voice mail system, fax machine, and copy machine.
  • Appropriate use of security-related equipment, including flashlight, two-way radio, and handcuffs.
  • Ability to write clear and concise reports using correct grammar and punctuation.
  • Knowledge of internal controls.
  • Knowledge of applicable OSHA regulations.
  • Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime.
  • Read, write, and understand complex instructions.
  • Communicate appropriately with all casino guests, casino departments, and fellow team members.
  • Understand and adhere to all Missouri Gaming Commission regulations and any other applicable federal, state, and/or local regulations.
  • Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.
Physical Demands And Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • PHYSICAL DEMANDS: while performing the duties of this job, the team member is required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, bend, or crouch; and talk and hear. The team member must lift and/or move up to 75 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • WORK ENVIRONMENT: while performing the duties of this job, the team member is exposed to variable temperatures, smoke, and bright flashing lights. The team member may be required to perform duties outside in all seasons. The noise level in the work environment is usually very loud.

This job description describes the essential functions and basic skills and knowledge required for a team member to successfully perform the position, and the team member hereby certifies that the team member is capable of performing the essential functions listed here, with or without accommodation. Bally's KCreserves the right to modify any part of this job description at any time based on business demands. The team member understands and acknowledges that all team members of the Company are employed on an at-will basis, meaning that either the team member or the Company may terminate the work relationship at any time, for any reason, and without notice. The team member further understands and acknowledges that this job description does not constitute an employment contract, nor does it guarantee the team member any future employment with the Company. Only the Vice President & General Manager has the authority to enter into any employment contract or other written employment agreement with a team member.

Posted August 31, 2023

Bally's Kansas City

Bally’s Kansas City casino features 900 slot and video poker machines and over 20 table games in it's 45,000 square foot casino.

Food & Beverage venues include the Pulse Bar, Tradewinds Marketplace, the 1800 Baccarat Lounge featuring 1800 Noodle Bar, and the Celebrity Casino & Lounge

National restaurant brands, include Sugar® Factory and Chickie’s & Pete’s sports bar, in addition to new amenities and retail offerings located in the pavilion.

Our parent company, Bally’s Corporation is a global casino entertainment company with a growing presence including award-winning casinos and resorts, as well as a broad portfolio of digital sports betting and casino offerings.With approximately 10,500 employees spread in offices around the world, Bally’s Corporation is one of the fastest-growing competitors in our field. Company assets within the United States include 15 casinos, a horse racing track, and access to online sports betting licenses in 18 states. Our casino operations boast an impressive total collection of over 15,000 slot machines, 500 table games, and 5,300 hotel rooms.