Processes transactions of betting slips in accordance with governing regulations. Transactions include, but are not limited to, the selling/cashing of tickets, make change, cash checks, and redemption of tickets.
Creates wagering tickets and cashes tickets for guests.
Collects appropriate amount of money from the guest for wagers and makes the correct change
Assists guests with questions regarding wagering and how to use the self-betting terminals.
Verifies and balanced drawer funds at beginning and end of shift. Safeguards said funds.
Maintains assigned window in a neat, organized, and professional manner.
Maintains knowledge of property information, including memorabilia.
Provides superior guest service to all guests.
Removes, records, and turns in amount of cash in register at end of shift, with necessary paperwork.
Ensures compliance with the federal currency transaction reporting requirements.
Must know and comply with requirements of Title 31 Bank Secrecy Act as pertains to Credit/Cage transactions.
Must have basic computer skills including casino systems and MS applications including Word and Excel.
Data entry skills preferred.
A Mississippi Gaming Commission work permit is required for this position.
Must have basic mathematical skills. Must be able to add, subtract, multiply and divide in all units of measure.
Maintain flexibility to handle changing priorities.
Ability to apply common sense understanding to carry out detailed written or oral instructions.
Ability to multitask in a fast-paced environment.
Must be able to exercise initiative and a sense of urgency.
Exceptionally self-motivated and directed.
Keen attention to detail.
Must have an outgoing personality and enjoy dealing with people.
Strong tactical skills.
Must possess excellent communication, organizational and analytical skills.
Ability to interpret a variety of instructions.
Must be able to communicate clearly and effectively with all employees and guests.
Able to work all shifts to include weekends and holidays also work 6-day work weeks when required.
All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:
Active Shooter Awareness Training
Counterfeit Currency Prevention
Cybersecurity Awareness for the Workplace
General Employee Safety Training
Responsible Gaming Awareness Training
Title 31 Introduction Overview
Title 31 Large Currency Transaction Reporting for Operations*
Title 31 SAR Incident Reporting Awareness Training*
PCI Credit Card Fraud Prevention
Sexual Harassment Awareness for Frontline
Preventing Human Trafficking
Physical Demands How Often Environmental Conditions How Often
Standing C Extreme Cold R
Walking C Extreme Heat R
Sitting O Temperature Changes R
Lifting O Wet R
Carrying O Humid R
Pushing R Noise F
Pulling R Vibration R
Climbing R Hazards R
Balancing R Atmospheric Conditions R
Stooping O Cigarette Smoke C
Repetitive Motions O
Eye/Hand/Foot Coordination O
C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job)
Please check the physical strength of the job from the categories listed below.
_X___ Little physical effort
_____ Light work
_____ Medium work
_____ Heavy work
_____ Very heavy work
Hard Rock Hotel & Casino Biloxi features a Hard Rock Casino with over 1,200 slot machines and 52 table games. The Hard Rock Hotel features 479 rooms and 5 suites that overlook the Mississippi’s Gulf shore. The facility features the Soundbar Swim-Up Bar, Outdoor Pool, the Body Rock Gym and the Rock Spa, which offers services such as facials, massages, body wraps and a full-service salon.
Food & beverage venues include Tequila’s on the Gulf, the Half Shell Oyster House, Satisfaction Buffet, Sugar Factory American Brasserie, Ruth’s Chris Steakhouse, Pie Five Pizza Co., Dunkin Donuts, Hard Rock Café, and the Macau Kitchen.
Hard Rock also features eleven bars, two dance clubs, a Sportsbook, a retail shop, three live music venues and a VIP Lounge. Hard Rock Live can accommodate over 2,000 guests for headline entertainment in a 9,000-square foot theater.
Our parent company, Bally’s Corporation is a global casino entertainment company with a growing presence including award-winning casinos and resorts, as well as a broad portfolio of digital sports betting and casino offerings.With approximately 10,500 employees spread in offices around the world, Bally’s Corporation is one of the fastest-growing competitors in our field. Company assets within the United States include 15 casinos, a horse racing track, and access to online sports betting licenses in 18 states. Our casino operations boast an impressive total collection of over 15,000 slot machines, 500 table games, and 5,300 hotel rooms.