Photo of Mission Inn Hotel and Spa, Riverside, CA

Director of Marketing

Mission Inn Hotel and Spa

3649 Mission Inn Avenue
Riverside, CA 92501

239 Room Hotel
Managed By Crescent Hotels & Resorts

Compensation: $120,000 per year, Full-Time


Director of Marketing

Are you a storyteller waiting for that perfect story to tell? Do you have a passion for Marketing that never stops? Is looking at every step of the customer journey to make an unforgettable experience for each guest your passion? Then don't miss this incredible opportunity to lead the Historic Award-Winning Mission Inn and Spa's Marketing team in downtown Riverside, California.

This property is a storyteller's dream, with a rich history and strong connection to the community. The right person for this role will see opportunity everywhere, using an entrepreneurial spirit to drive new concepts that will grow our business without losing our identity and staying true to our 'North Star' of who the Mission Inn and Spa brand is.

Crescent Hotels & Resorts is an industry leader in Hotel Management, and we offer robust benefits packages along with career paths for all associates. Crescent was started with a deep belief in our people, encouraging them to apply their energy, passion, and unique abilities to make our properties run remarkably.  

At Crescent, we value what you do, and our goal is to hire the best people and prove that we are the only place you will ever want to work.  

 We hope you join us to explore this fantastic opportunity.

What will you be doing? 

The Director of Marketing will ideate, implement, execute, and maximize the marketing plan for all marketing channels for this iconic property requiring special marketing magic to bring the Inn's story to life.  

You will facilitate all internal and external Marketing & Communications, the marketing strategy, budgeting, and reporting to achieve the goals and vision for the Inn and all the fantastic outlets that are a part of the Inn's family.

You will inspire and grow the marketing team with hiring, training, providing coaching, creating growth goals, performance evaluations, and providing open communication.  

The ability to collaborate in this role is a must; you will be working closely with the Director of Sales, General Manager, Revenue Team, Ownership, various departments heads & Crescent Hotels & Resorts to ensure a cohesive master Marketing plan and the execution of that plan for the Inn, Spa, and outlets.

This role will include planning, directing, organizing, executing, and reporting on all marketing, advertising, and promotional campaigns and events, such as the renowned 'Festival of Lights.' 

It will be vital for this candidate to understand, collect, and analyze data & market research to ensure the highest outcome from all marketing campaigns and objectives.

Ability to effectively manage & measure the performance of all 3rd party partners and vendors such as (although not limited to) Public Relations Firms, Social Media Agencies, Creative Design, Branding firms, Digital and Marketing vendors. All while developing new partnerships and marketing opportunities for the Inn.

Must be skilled at managing a Marketing department from a fiscal and budgetary perspective, including preparing, collaborating, and managing the marketing budgets for all areas of the Inn.

Maintain the Mission Inn and Spas brand voice and pillars in everything we do.

Minimum Requirements: 

Multiple years of Marketing experience with complex properties with numerous business units such as a resort, spa, multiple culinary outlets, and marketing community events is a must.

Experience presenting with excellent verbal and written communication skills.

Outstanding leadership & Communications skills

For applicants who will be working in California, the anticipated compensation range for the position is $120,000. -$140,000. The salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Posted September 28, 2023

Mission Inn Hotel and Spa

Careers at The Mission Inn Hotel & Spa

Join our exemplary staff at Mission Inn Hotel & Spa – a place where history, grandeur and inspiration are found around every corner. We take pride in our 100+ years of history servicing Presidents, celebrities, and discerning travelers. This reputation has been upheld by the Four Diamond service provided by our greatest asset – our Associates.

When we take care of our Associates, they in turn take care of our guests, which results in exceptional guest satisfaction. We thrive on a culture of teamwork and family, where hospitality and exceptional service are uncompromised. As a part of our commitment to our staff, Mission Inn Hotel & Spa is proud to provide exemplary hotel jobs in Southern California.

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