Photo of Tesuque Casino, Santa Fe, NM

Security Officer III (EMT)

Tesuque Casino

7 Tesuque Road
Santa Fe, NM 87506

Hotel Casino

Full-Time

Position Summary:

Under the direction of the Supervisor, the Security Officer is responsible for providing security and protection for assets, persons, buildings and/or property, within the Casino by enforcing the rules and regulations along with the policies and procedures and providing excellent customer service utilizing the Tesuque Proud Guest Service Standards.

Note: Native American preference will be given.

Duties & Responsibilities:

Provide a secured environment for guests, employees, administration and the general public

Provide a pleasant experience for guests utilizing the Tesuque Proud Guest Service Standards.

Protect records, assets, merchandise and equipment of the Casino

Participate in daily security operations by being alert and observant at all times

Patrol the Casino on a regular basis either by foot or mobile patrol

Exercise proper currency and escort procedures

Prepare routine incident reports on employees, guests or other related incidents

Maintain confidentiality and professionalism

Take control of or provide support with emergency situations

Meet the public tactfully and courteously by answering questions in person and over the telephone

Attain and retain working knowledge of Casino’s Internal Controls, Security’s Policies and Procedures, Gaming and interdepartmental policies and procedures

Promote the highest degree of quality customer service, both internally and externally

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Experience and Education:

  • GED or high school diploma preferred, but not required.
  • Must be state certified as an Emergency Medical Technician (EMT) and maintain all required certifications.
  • Certified first aid/CPR Instructor preferred.
  • Must have strong organizational, communication, human relations and decision-making skills.
  • Must be computer-literate.
  • Must have the ability to work in a team environment.
  • Must be a creative problem solving.
  • Must be a self-starter with excellent follow through.

Minimum Qualifications:

Must be able to function successfully in a team environment.

Must be able to perform essential security duties including first aid/CPR.

Must be a self-starter with excellent follow through.

Must be able to work and interact with departments throughout the organization.

Must be able to maintain a professional demeanor in a high stress environment.

  • Must be able to work flexible hours including holidays, nights and weekends.
  • Must be 21 years of age or older.
  • Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, and obtain and maintain gaming license from the Pueblo of Tesuque Gaming Commission.

Knowledge, Abilities, Skills, and Certifications:

Must be able to obtain and maintain a valid gaming license from the Pueblo of Tesuque Gaming Commission

Must have and maintain a valid driver’s license.

Must have the ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Must have the ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Physical Requirements: 

While performing the duties of this job, the employee is required to stand and walk for extended periods. The employee occasionally is required to sit, stoop, kneel, crouch, or crawl. The employee will be required to talk for extended periods and must be able to hear and understand. The employee must occasionally lift or move up to fifty (50) pounds.

Work Environment: 

Work is generally performed in a casino setting with exposure to second-hand smoke and a high noise level. Due to the nature and scope of this position, evenings, weekends, holidays, and extended hours and irregular shifts will be required.

ADA/EEO Compliance:

The Pueblo of Tesuque Development Corporation (POTDC) and Tesuque Casino is an Equal Opportunity Employer. In Compliance with the American Disabilities Act, the Corporation will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.

DRUG-FREE DISCLAIMER 

You will be required to pass a drug screening examination successfully. The use of any drug or other controlled substance that is illegal under Federal Law is not permitted, including medical cannabis.

To Apply:

Resumes are encouraged. However, we will not accept it in lieu of the application. Submit an application by applying online. Incomplete applications may delay or exclude you from consideration.

Posted February 15, 2024

Tesuque Casino

About Us

Tesuque Casino, owned by the Pueblo of Tesuque, is located  in the foothills of the gorgeous Sangre de Cristo mountains, 10 miles north of Santa Fe, Mexico. 

The gaming facility offers a 72,000 square-foot casino, which features 800 slot machines and 10 table games. Food venues include Cottonwood Kitchen with an exhibition kitchen, ample lounge and bar area overlooking the casino floor, and a 75-seat outdoor patio. Grab & Go offers fast food at an affordable price for casino players on the go.

Tesuque Casino offers live, intimate performances seven days a week, in the 4,000 sq. ft. lounge area featuring local musicians and some of the nation’s biggest acts.

Tesuque is the Spanish variation of a traditional Tewa language name for “village of the narrow place of the cottonwood trees.” The beauty of this magnificent landscape also contributed to the design and construction of the casino, with massive walls of windows giving every guest a front row seat to some of the most spectacular imagery that nature has to offer.