Photo of Mission Inn Hotel and Spa, Riverside, CA

Private Dining and Events Manager

Mission Inn Hotel and Spa

3649 Mission Inn Avenue
Riverside, CA 92501

239 Room Hotel
Managed By Crescent Hotels & Resorts
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Compensation: $24.00 per hour, Full-Time

Description

ESSENTIAL JOB FUNCTIONS:

  • Meet and greet clients, conduct property tours, timely response to client inquiries, questions and promote facilities and services when needed
  • Book events for all event space in the hotel within established booking parameters, ensuring that sales progresses seamlessly and accurately by following established processes and procedures
  • Up-sell products and services, closing the best opportunities for the property based on market conditions and property needs
  • Work to develop new or existing policies and procedures as determined by need in order to enhance the productivity of the event process
  • Ensure site inspections/visits; verify that the business is turned over properly and in a timely fashion for quality service delivery
  • Develop and conduct persuasive verbal sales presentations to prospective clients when needed
  • Partner with the Corporate F&B Team to create Event programs and product offerings that will support the elevated F&B aspect of this property.
  • While partnering with the F&B appropriate leader, develop client menus, write contracts and letters, as well as organize all other arrangements as they relate to accountability.
  • Supervise and attend the overall set up of the event and/or meeting and then turn over to the operating team for implementation. Position may require working evenings,

    weekend, and holidays.

  • Communicate with relevant departments to ensure proper servicing of accounts.
  • Prepare and present weekly and monthly Events reports according to accountability.
  • Support restaurant operations in management function.

    SKILLS AND ABILITIES:

    Extensive knowledge of Food and Beverage etiquette, guest relations and service standards. Strong interpersonal skills to assess client needs, negotiate pricing and provide overall guest satisfaction. Effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy. Presents a professional appearance and manner.

    PERFORMANCE STANDARDS

    Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

    For applicants who will be working in California, the anticipated compensation range for the position is $50,000 (24.04 hourly) - 60,000 (28.85 hourly) . The salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

    • Posted September 21, 2023

    Mission Inn Hotel and Spa

    Careers at The Mission Inn Hotel & Spa

    Join our exemplary staff at Mission Inn Hotel & Spa – a place where history, grandeur and inspiration are found around every corner. We take pride in our 100+ years of history servicing Presidents, celebrities, and discerning travelers. This reputation has been upheld by the Four Diamond service provided by our greatest asset – our Associates.

    When we take care of our Associates, they in turn take care of our guests, which results in exceptional guest satisfaction. We thrive on a culture of teamwork and family, where hospitality and exceptional service are uncompromised. As a part of our commitment to our staff, Mission Inn Hotel & Spa is proud to provide exemplary hotel jobs in Southern California.

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