Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Nestled along Hilton Head Island's legendary white sand beaches and nestled amidst swaying palmetto trees, The Westin Hilton Head Island Resort & Spa offers travelers a true tropical oasis.
Your hotel experience begins with our spacious, thoughtfully designed guestrooms, which are designed to reflect their coastal Carolina setting. All feature the Westin Heavenly Bed® and double-vanity Heavenly Bath®, as well as a private balcony; many balconies boast stunning ocean views.
Enjoy the array of inspired amenities available at our resort, including private beach access, three beautiful swimming pools and four on-site restaurants.
Children will love spending time at the Westin Family Kids Club, while adults can escape to the Heavenly Spa by Westin™ for a rejuvenating massage. We also offer our hotel guests exclusive access to the adjacent Port Royal Golf & Racquet Club for championship golf and tennis. If you're hosting a meeting or special occasion on Hilton Head Island, look no further than our 39,000 square feet of flexible venue space, including the picturesque Grand Ocean Terrace, which boasts sweeping ocean views.