Photo of Homewood Suites by Hilton St. Louis - Galleria, Saint Louis, MO

Night Auditor

Homewood Suites by Hilton St. Louis - Galleria

8040 Clayton Road
Saint Louis, MO 63117

158 Room Extended Stay
Managed By Equis Hotels
Are you a night owl? Work when others sleep, apply today for our open Night Auditor position at the St Louis Galleria Homewood Suites by Hilton.


This position is primarily responsible for nightly balancing hotel charges and expenses for the hotel operation. While maintaining a professional image he/she will be required to identify, show sensitivity and respond to all guests needs safely and promptly to ensure complete satisfaction.


Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer.

Provides superior service to our customers (internal and external) at all times. Follow the company’s etiquette guidelines as mandated in the employee handbook.

Audits and balances room revenue, food and beverage revenue, cashier reports, guest and house accounts, telephone revenue and online reservations.

Completes and transmits daily management/accounting reports and support documentation. Transmittal of credit card batches.

Acts as hotel system/operation and emergency liaison during night hours and perform all guest service functions.

Runs various computer reports at the beginning and end of each shift.

Takes payments, post charges, enter amounts into computer, and balance accounts at the end of each shift.

Answers a variety of questions from guests, and handle routine problems - referring more unusual or difficult problems or complaints to supervisor or other appropriate staff members.

Maintains knowledge of daily activities in and around the hotel/ resort area.

Handles emergencies that arise when on duty alone, notifying appropriate personnel.

Assists in general maintenance and inventory of Front Office equipment and supplies.

Performs other related duties as assigned by management.


•    Prior experience in hospitality industry or equivalent preferred.

•    High school diploma or general education degree (GED), or related experience.

  • Commitment to excellence and high standards

•    Basic typing skills with computer data entry experience.

  • Basic reading, spelling, and math skills.
  • Ability to converse clearly and comfortably with many different types of people.
  • Ability to deal courteously and efficiently with customers and other personnel.
  • Ability to learn a variety of information about the company’s lodging and recreational facilities, as well as general information about the area.

•    Proficient on brand property management system

•    Excellent customer service skills

•    Ability to understand and follow written and verbal instructions.

•    Professional appearance and demeanor

•    Bilingual skills a plus.

Posted September 11, 2023

Homewood Suites by Hilton St. Louis - Galleria

At A Glance

Centrally located with easy access to Lambert-St. Louis International Airport (STL) and downtown St. Louis, the Homewood Suites by Hilton® St. Louis – Galleria hotel puts travelers in a great place to make the most of their stay. 

Guests can keep active on the road with a workout in the 1,400 sq. ft. fitness center, have a swim in the indoor pool or soak in the whirlpool. Complimentary Wi-Fi lets guests surf the web or get some work done from the comfort of their spacious Richmond Heights hotel suite. We offer a start to every day with a full hot breakfast. At the end of the day visitors can come home to our complimentary evening social, available every evening Monday through Thursday. This St. Louis extended stay hotel’s meeting room is the perfect venue for your intimate St. Louis meeting or celebration.

“Over the last several years, our hotel continues to get rave reviews from guests. In addition to a super convenient location, we have sleek, modern suites, a 1,400 square-foot fitness center and a staff that treats our guests great!”

- Bob Swehla, General Manager