Here in the heart of Redwood Shores, where Silicon Valley innovation meets the freewheeling atmosphere of the Bay Area, you’ll find The Grand Bay Hotel. The Grand Bay Hotel is seeking an experienced and energetic individual to fill the position of a Business Travel Sales Manager to work with a very high-performing team that dominates all segments and markets. Crescent Hotels and Resorts is the industry leader in hotel management and we proudly offer robust compensation and benefits packages along with a career path for our associates which celebrates their success.
Crescent was started with a deep belief in our people, encouraging them to apply their energy, passion, and unique abilities to make our hotels run remarkably. Our guests benefit from what each associate does as a part of this shared vision. We live the belief that we are successful because of our associates and that every role is important. As you grow, so does Crescent. We value you and what you do. We manage properties of every size and major brand across North America. Our goal is to hire the best people and prove that we are the only place you will ever want to work. Join us on that journey and explore the opportunities with us.
Position: Business Travel Sales Manager
JOB OVERVIEW: Manage accounts to achieve guest satisfaction and solicit past and new business to ensure all revenue goals are achieved or exceeded.
REPORTS TO: Director of Sales & Marketing
ESSENTIAL JOB FUNCTIONS:
Concentration in Business Travel Sales, to include Local and National Account development, Management of Consortia programs, ongoing market analysis and proactive sales efforts are a must. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments participation in servicing accounts. Provide daily, weekly, and monthly progress updates.
Develop and conduct persuasive verbal sales presentations to prospective clients.
Travel to conduct outside calls, promote the hotel, and review competition.
Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
Represent hotels at trade shows. Set up exhibits involving bending, stooping, lifting, and reaching overhead.
Communicate both verbally and in writing to provide clear direction to staff regarding maintenance of accounts.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch in” and help co-workers with their job duties and be a team player. Knowledge of a hotel structure and how all departments interact. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs, and resolve complaints. Ability to move throughout the hotel to conduct site inspections.
For applicants who will be working in California, the anticipated compensation range for the position is $33.00 per hour, based on a 45-hour work week. The salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.
Selling experience in a hotel sales environment
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Situated on the edge of the tranquil Redwood Shores Lagoon, The Grand Bay Hotel San Francisco is a 4-star, hotel just a 15-minute drive from San Francisco International Airport. Whether you’re here for business or pleasure, you’ll feel a peaceful sense of calm from the time you walk through our doors to the time you check-out.
When you’re not out exploring Redwood City and the surrounding areas, guests can enjoy delicious, locally sourced food and creative cocktails at our in-house restaurant Scroll Bar, an invigorating workout at our 24/7 fitness center, a swim in our outdoor pool, and views of the natural beauty that surrounds us. And our helpful staff is always just a call away for anything else you might need.