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Restaurant Server (PM) - Berkeley Boathouse Restaurant

DoubleTree by Hilton Hotel Berkeley Marina

200 Marina Boulevard
Berkeley, CA 94710

378 Room Hotel
Managed By Crescent Hotels & Resorts
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Compensation: $15.75 per hour, Full-Time

Description

JOB OVERVIEW: Greet and serve the guests according to standards.

ESSENTIAL JOB FUNCTIONS:

1. Take and serve guest orders promptly and according to the service manual.

2. Do all necessary set-up side work as assigned.

3. Answer any guest questions about the menu.

4. Operate the electronic cash register/P.O.S. system (where applicable).

5. Check food before serving it to guests to ascertain that appearance, temperature, and portions are correct.

6. Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates are of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at-will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Posted February 6, 2024

DoubleTree by Hilton Hotel Berkeley Marina

Bay views overlooking Berkeley Marina

Find us overlooking Berkeley Marina, with views of the San Francisco Bay. We're a 10-minute drive from University of California, Berkeley, and we are just two miles from the closest BART station for quick trips into San Francisco. Enjoy our indoor pool, fitness center, and waterfront dining at the Berkeley Boathouse.

The Berkeley Boathouse

Gather with good friends, enjoy the unparalleled waterfront and skyline views and savor coastal California cuisine delivered with exceptional service. The Berkeley Boathouse features an innovative and diversified menu to appeal to all of your senses, savor the flavors of the Bay Area's bounty with a selection of small plates, flat-breads, sides, salads, and mains highlighting local and global influences in an artful presentation.

We have 16,000 sq. ft. of flexible event space, including 16 meeting rooms, outdoor space, and a 400-person ballroom. In-house A/V services and professional catering are available.

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