Photo of Fairfield Inn & Suites Murfreesboro, Murfreesboro, TN

Front Desk Associate

Fairfield Inn & Suites Murfreesboro

175 Chaffin Pl
Murfreesboro, TN 37129

69 Room Hotel
Managed By Aperture Hotels
Compensation: 15.00, Part-Time

Great benefits including: 

  • Employer Matching 401K Retirement Plan
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • FREE life insurance
  • Vacation Pay
  • Holiday Pay
  • Management training

Aperture Hotels is an established hotel management company with a management portfolio of well-known brands including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as an Independent. 

We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments.

We are seeking an individual who embodies the core values that are integral to our success:

  • Be Transparent and Accountable
  • Be Actively Curious
  • Embrace Growth
  • Create Value for Stakeholders
  • Commit and Care

Summary

Front Desk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations, recommendations for things to do and places to eat plus anything else that can improve the guests stay. You will also be required to occasionally clean or assist other departments as needed. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.

Essential Functions

  • Provide a welcoming environment at all times
  • Courteous phone etiquette  
  • Computer literacy
  • Ability to effectively communicate with guests in a professional manner
  • An energetic and outgoing personality
  • Handle cash and credit cards accurately
  • Demonstrate teamwork
  • Protect guest information and ensure privacy
  • Attempt to resolve complaints immediately and take ownership of situations
  • Complete all Brand and Company Training in a timely manner
  • Strive to achieve 100% guest satisfaction

Education, Experience, Other Requirements

Required

  • Flexibility to work in shifts and report for scheduled shifts
  • Ability to work with little or no supervision while meeting high-performance standards
  • Excellent organization skills
  • Ability to follow instructions
  • High School Diploma or GED

Preferred

  • AA or Bachelors Degree
  • Work experience in Customer Service in the Hospitality Field
  • Experience with hotel operation systems

Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. All qualified applicants will receive consideration for employment without regard to race, creed, color, sex, sexual orientation, religion, national origin, age, physical handicap, height, weight, marital status, veteran status, political belief, or any other characteristic protected by law. Aperture Hotels thrives in a diverse environment and seeks to celebrate differences and their positive impact on growth. For more information, employees and/or candidates are encouraged to visit www.eeoc.gov.

Posted June 20, 2024

Fairfield Inn & Suites Murfreesboro

Friendly Fairfield with a big heart. Only 6 miles from MTSU.

Fairfield Inn & Suites Murfreesboro located in "The Heart of Tennessee" Rutherford County, will soon become your favorite place to stay while visiting Murfreesboro. This award winning hotel will impress you with its many features and great service. Located off I-24 at exit 78B, 30 minutes from Nashville International Airport, we are conveniently located 15 minutes from Middle Tennessee State University, Nissan USA, and the Tennessee Miller Coliseum. Numerous shopping centers, including Stones River Mall and the Avenue (an outdoor "lifestyles" mall), are located nearby. Like History? Then visit the Stones River Civil War Battlefield and the beautiful Oaklands Mansion and Museum. Enjoy an evening meal at one of the wonderful restaurants in our historic downtown area. After your day, come unwind and relieve stress in our indoor pool or cardio room. Then enjoy the perfect night's rest in our comfortable Marriott beds. Awake to our all you can eat hot breakfast offering healthy options. Hope to see you soon!