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Senior Sales Manager

Marriott Syracuse Downtown

100 East Onondaga Street
Syracuse, NY 13202

261 Room Hotel
Managed By Crescent Hotels & Resorts
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Compensation: $70,000 per year, Full-Time

Description

We offer FREE parking, FREE staff meal, competitive Paid Time Off, paid Holidays, an amazing benefits package including generous employer benefits & much more! We also offer Marriott discounts Worldwide! Starting salary is 70K

JOB OVERVIEW: Manage staff and accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded.

REPORTS TO: Director of Sales and Marketing

ESSENTIAL JOB FUNCTIONS:

  • Move throughout property to conduct site inspections. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
  • Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts.
  • Prepare proposals & contracts.
  • Develop and conduct persuasive verbal sales presentations to prospective clients.
  • Travel locally to conduct outside calls, promote the hotel and review competition.
  • Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
  • Represent hotel at trade shows. Set up exhibits which may involve bending, stooping, lifting and reaching overhead.
  • Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
  • Develop and maintain relationships with key clients in order to produce groups and convention business, to include room sales, food and beverage sales, catering/banquet services.
  • Attend on site and off site sales blitzes & hotel tours.
  • Attend outside networking functions such as luncheons, chamber events, or other community/business based networking receptions
  • Soliciting new accounts to meet and exceed revenue goals.
  • Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
  • Communicate both verbally and in writing to provide clear direction to staff.
  • Comply with atyendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Knowledge of a hotel structure and how all departments interact. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints. Ability to move throughout the hotel to conduct site inspections.

We are an equal opportunity employer

Qualifications

Experience working in both sales and hospitality.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Posted February 6, 2024

Marriott Syracuse Downtown

Stay in a magnificently restored hotel in downtown Syracuse

Recently awarded the AAA Four Diamond Award, the Marriott Syracuse Downtown was restored to its original 1924 glory in 2016. We invite you to enjoy stunning surroundings both inside and out. Visit a variety of nearby attractions including Armory Square, Syracuse University and The Oncenter. When it's time to dine, enjoy savory breakfast, lunch and dinner at our three on-site restaurants. Those in need of a night in can order room service from our Fresh Bites Menu, available 24 hours. Renovated hotel rooms and suites feature a sleek design with the finest quality Stickley furniture, pillow top mattresses and flat-panel TVs. Marble bathrooms complement our modern, pet-friendly accommodations with double vanities and complimentary bath products. With 41,000 square feet of brilliant meeting space including a Conference Center, we can host memorable corporate and social events, complete with professional planning and catering services. Let us exceed your travel expectations.

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