Photo of DoubleTree by Hilton Hotel London - Tower of London, London, England, United Kingdom

Night Security Officer

DoubleTree by Hilton Hotel London - Tower of London

7 Pepys Street
London, England EC3N 4AF
United Kingdom

583 Room Hotel
Managed By Hilton
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Full-Time

Description

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WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

A WORLD OF REWARDS

  • Free and healthymeals when on duty
  • Grow your Career!
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • High street discounts: with Perks at Work
  • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)

    What will I be doing?

    As a  Night Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience. A Security Officer will also be required to investigate theft and support evacuation procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Monitor and control staff entrances
    • Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately
    • Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
    • Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
    • Responsible for checking goods received out of hours
    • Maintain system that records the issue and receipt of departmental keys
    • Operate, check and monitor the CCTV system
    • Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
    • Ensure safe passage of cash transfers within the hotel
    • Support evacuation of the hotel during fire alarm situations
    • Monitor suspicious packages and be aware of bomb and terror threat procedures
    • Provide secure storage for guest oversized items
    • Ensure hotel facilities and function rooms remain secure and locked when not in use
    • Maintain the Security Log Book and Incident Reports
    • Investigate and report all allegations of theft, criminal damage and other incidents
    • Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
    • Liaise with Police in the absence of Security Team Leader
    • Report any maintenance or hazard issues to the supervisor on duty
    • Adhere to all Health and Safety Regulations

    What are we looking for?

    A Security Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • High school graduate or above
    • Good physical condition
    • At least two (2) years of law enforcement experience either in a Security Bureau or military training
    • Must be knowledgeable about fire procedures, disaster plan procedures, bomb threats and hotel evacuation procedures
    • Should be well-versed in local law/government regulation
    • Absolute discretion and confidentiality regarding sensitive information
    • SIA trained and licensed
    • Positive attitude
    • Good communication skills
    • Good grooming standards
    • Ability to work under pressure, keeping calm in emergency situations
    • Ability to work on their own or in teams

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Previous experience in customer service environment
    • First Aid
    • Knowledge of P.A.C.E.
    • IT proficiency

    EVERY JOB MAKES THE STAY.

    At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

    We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

    Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

  • Posted January 31, 2024

    DoubleTree by Hilton Hotel London - Tower of London

    At A Glance

    Check into DoubleTree by Hilton Hotel London - Tower of London and experience a stress-free stay with a warm service, contemporary comfort and latest technology. Situated in the heart of the City of London, this hotel puts you in easy reach of one of the world’s financial hubs and most iconic tourist destinations, with Tower of London and Tower Bridge being our very close neighbours, located just minutes from our front door.

    Discover Europe’s tallest green wall when you enter the lobby and count on a warm welcome with a signature DoubleTree Chocolate Chip Cookie. Enjoy great views over historic City of London and the River Thames through floor-to-ceiling windows of this modern building. Executive rooms and suites offer complimentary breakfast, afternoon drinks and snacks in the Executive Lounge, plus 55-inch TVs.

    Unwind  with a workout in the 24-hour fitness center and grab a healthy bite from Gourmet to Go lobby bar. Indulge in a hearty breakfast at City Café restaurant and choose from our extensive hot and cold buffet made with fresh seasonal produce. Relax with friends over a drink in the rooftop SkyLounge as you gaze over the London skyline. Arrive early to ensure a seat at this popular lounge, our outdoor terraces are open as weather permits.

    With underground parking facilities, ten flexible function spaces and a dedicated events team, DoubleTree by Hilton Hotel London - Tower of London is a great city of London meeting venue.