Photo of Merriweather Lakehouse Hotel, Columbia, MD

Housekeeping Supervisor

Merriweather Lakehouse Hotel

10209 Wincopin Circle
Columbia, MD 21044

212 Room Hotel

Full-Time

Job overview

As the Housekeeping Supervisor, you will fill a key leadership role with an industry-recognized leader in hospitality management services. As the appearance and cleanliness of the hotel is paramount to all guests, you will ensure that the housekeeping and laundry divisions meet the highest standards of quality and efficiency. The supervisor of this dynamic team ensures that hotel guest rooms, public spaces, and other areas of the hotels are immaculately clean, organized, and sanitary.

The ideal candidate will:

  • Love the look and smell of clean, be detail oriented, preferably with facility cleaning experience.
  • Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
  • Be experienced in leading a housekeeping team in a multi-unit facility requiring daily cleaning of 50 or more guest/patient rooms.
  • Assists in the development and implementation of systems for inspecting and managing the quality of housekeeping and laundry services provided and the achievement of departmental productivity objectives.
  • Responds quickly to guest requests/complaints in a friendly manner. Relays appropriate requests or complaints to appropriate subordinate or manager. Follows up to ensure guest satisfaction.
  • Conducts training classes regarding safety, security, department procedures and service guidelines.
  • Assists in scheduling staff’s work schedules and duties according to productivity standards and forecasted occupancy; monitors staff’s adherence to schedules and duties. 
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan 
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance 
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

 *Specific plans for specific positions

Posted May 12, 2024

Merriweather Lakehouse Hotel

4-STAR ACCOMMODATIONS IN A LAKEFRONT SETTING

PREMIUM SUITES FOR ALL OCCASIONS

Penthouse and Presidential Suites can be had just about anywhere. We set out to create a premium experience that cannot be found anywhere else in the region. Whether you are entertaining family and friends, or gathering for business reasons, our premium Penthouse and Presidential suites will make all the difference.

AN ENCLAVE FOR MEETINGS & EVENTS

From corporate meetings, retreats, and holiday events to reunions and board meetings, our new event space can accommodate events of all sizes – indoors and outdoors!

And if exquisite catering is required, our creative culinary team will customize any of our menus to meet your needs.

INDULGE AT THE PEARL SPA WITH THE WELLNESS PASSPORT

Escape THE ordinary and restore the body, mind, and soul any day of the week.

Indulge at The Pearl Spa with four experiences designed to promote holistic self-care. THE wellness passport includes one mind-body movement or meditation class, a one-hour session in THE healing waters, one element experience session, and one 25-minute session in THE great abyss.

LAKESIDE DINING AT LĀK

Lāk serves up classic American tastes emphasizing an upscale dining experience. Closely partnering with Columbia’s local farm culture, Lāk’s culinary team prepares dishes from-scratch, concocting fresh, seasonal creations to satisfy every palate. Overlooking the Lake, the dining experience is memorably distinctive for locals and hotel guests alike, while Rookery Bar & Lounge serves up locally crafted brews, specialty seasonal cocktails and magnetic vibes in an awe-inspiring setting. Each morning, a roaring fire and plush seating welcomes guests to indulge in enticing house-made pastries and Lavazza coffee.