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Restaurant Host - Chang Shou

Cache Creek Casino Resort

14455 State Hwy 16
Brooks, CA 95606

Casino Resort
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Compensation: $19.66, Full-Time

Description & Requirements

Being a part of the Cache Creek team comes with amazing benefits:

  • Great Pay
  • Opportunities to Grow
  • Gas Discounts
  • Dental Insurance
  • Life Insurance
  • Paid Time Off (PTO)
  • Recognition Program
  • Free meals in our Employee Dining Room 
  • Weekly Paychecks
  • Affordable Healthcare
  • Medical Insurance
  • Vision Care Insurance
  • 401k Savings Plan
  • Tuition Reimbursement
  • Employee Discounts
  • Direct Deposit

$800 Sign On Bonus paid after successful completion of 90 days working as a Restaurant Host!

External Applicants only. Current CCCR employees are not eligible to receive sign on bonus

Summary

To provide an excellent greeting and departure for restaurant guests.  Exemplify excellent guest service and communication skills.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.
  • Thoroughly communicate promotions, food and beverage menu, and general restaurant/casino information to guests with confidence.
  • Ensure guest recognition by remembering names, faces, and information that makes each guest feel unique.
  • Properly address all guest complaints by communicating with the MOD.
  • Maintain eye contact and stay alert.
  • Assist with food service and carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.  
  • Obtain TIPS certificate and Guest Service Training within 90 days of employment. 
  • May assist service staff with bussing tables.
  • Perform tasks including seating guests, side work, and duties assigned by management. 
  • Perform steps of service and maintain restaurant service standards.
  • Practice Safety and Sanitation techniques.
  • Provide excellent service to the guests and basic knowledge about the casino resort. 
  • Follow RICH and Food & Beverage standards.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience and/or Education

Up to one year related experience or training. Basic menu, wine, and spirit knowledge required

Age Requirement

Must be at least 21 years of age.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations

Cache Creek Casino Resort Tribal Gaming License.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud.

Posted June 21, 2024

Cache Creek Casino Resort

Cache Creek Casino Resort is owned and operated by the Yocha Dehe Wintun Nation, located in Brooks, California. Since its humble beginnings as a bingo hall in 1985, Cache Creek Casino Resort has grown to become one of Northern California's largest casino-resort destinations. 

Located 40 miles northwest of Sacramento and 80 miles from the San Francisco Bay Area, the Cache Creek casino features over 2,300 slot machines and more than 80 table games with High Limit Room which offers blackjack and baccarat, along with a full-service bar and VIP casino cage.

The North & South hotel towers feature 659 four-diamond luxury standard and deluxe rooms, as well as junior and executive suites. Food & Beverage venues include gourmet to casual dining in 11 restaurants - Enso Sushi,  C2 Steak & Seafood, Chang Shou, Harvest Dining Hall, Asian Kitchen, Canyon Café, The Sports Page, The Deli, Loco Express, Sweets Etc., and the Bahtenta Grill.

Our guests experience world-class amenities and enjoy views of the Capay Valley, while lounging at one of our outdoor pools, relaxing in our full-service spa or taking some swings on the award-winning Yocha Dehe Golf Club, an 18-hole championship golf course.

We offer over 20,000 feet of convention & meeting space, as well world-class entertainment in a 1,375-seat Event Center.

In April 2023 Cache Creek Casino Resort was recognized as one of America's Greatest Workplaces for Women 2023 by Newsweek and Plant-A Insights Group. 

Brooks is a great place to live!  Click here to read more!

Meet Our General Manager in our Video:
https://youtu.be/C575x7kQqSU