Photo of Courtyard by Marriott Toledo Airport/Holland, Holland, OH

House Attendant (Overnight)

Courtyard by Marriott Toledo Airport/Holland

1435 East Mall Drive
Holland, OH 43528

149 Room Hotel
Managed By HHM Hotels
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Full-Time

Overview

Opportunity:  House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards. This is an overnight shift.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

  • Greet and acknowledge guests in a courteous and friendly manner.
  • Inspect assigned areas and perform cleaning tasks accordingly. 
  • Collect trash from the service landings and dispose of in outside trash dumpsters.
  • Vacuum and dust guest corridors.
  • Pick up bed and other linen from hotel floors and transport to the laundry collection site.
  • Deliver clean linen to assigned sections.
  • Report maintenance issues.
  • Maintain cleanliness and organization of guest areas.
  • Respond to guest inquiries and assistance.
  • Work as a room attendant when staffing shortages occur or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skill

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
  • Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Posted July 11, 2024

Courtyard by Marriott Toledo Airport/Holland

EXPLORE OUR HOTEL IN HOLLAND, OHIO NEAR TOLEDO AIRPORT

Discover comfort and convenience at Courtyard Toledo Airport Holland. We are committed to cleanliness and have enhanced our cleaning protocols to provide you with a safe and comfortable stay. Located near Toledo Express Airport, enjoy a free shuttle to and from the airport. Our hotel is adjacent to Maumee and Sylvania. You'll have easy access to popular attractions like Pacesetter Park, Glass City Athletics, Toledo Zoo and Stranahan Theater. Get a good nights sleep with our plush bedding and crisp linens. Hosting an event soon? Reserve one of our two meeting rooms, featuring AV equipment and catering options to make your business meeting or social gathering a success. Enjoy free high-speed WiFi with ergonomic workstations and grab a meal and drinks from The Bistro. Once you've fueled up, head over to our fitness center to get in a workout using our cardio equipment and free weights or take a dip in the indoor pool. Come and feel at home in the spacious rooms of Courtyard Toledo Airport Holland.

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