Group Sales Coordinator-Multi Property

Are you looking for an Entry Level Sales position in hospitality?  

Join our team!  

We're looking to add a Group Sales Coordinator for our Courtyard by Marriott, Fairfield Inn & Suites and Hampton Inn - Madison East!

Great benefits including: 

• Employer Matching 401K Retirement Plan
• Medical Insurance
• Dental Insurance
• Vision Insurance
• FREE life insurance
• Vacation Pay
• Holiday Pay
• Management training

Aperture Hotels is an established hotel management company with a management portfolio of well-known brands including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as an Independent. 

We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments.

We are seeking an individual who embodies the core values that are integral to our success:

• Be Transparent and Accountable
• Be Actively Curious
• Embrace Growth
• Create Value for Stakeholders
• Commit and Care

Summary

We're looking for a Group Coordinator to assist with day-to-day responsibilities of our Sales Department to include loading group blocks into reservations systems, detailing group blocks and events, creating group resumes and welcome notes in addition to being the onsite contact for groups.  Other duties include managing social media, making or modifying reservations, offering recommendations for things to do and places to eat plus anything else that can improve the guests' stay. 

Essential Functions

• Courteous phone etiquette  
• Computer literacy
• Ability to effectively communicate with guests in a professional manner
• An energetic and outgoing personality
• Handle credit cards accurately
• Demonstrate teamwork
• Protect guest information and ensure privacy
• Attempt to resolve complaints immediately and take ownership of situations
• Complete all Brand and Company Training in a timely manner
• Strive to achieve 100% guest satisfaction

Education, Experience, Other Requirements

Required

• Flexibility to work in shifts
• Able to work Wednesday through Sunday schedule
• Capable to work with little or no supervision while meeting high-performance standards
• Excellent organization skills
• Ability to follow instructions
• High School Diploma or GED

Preferred

• AA or bachelor's degree
• Work experience in Customer Service in the Hospitality Field
• Experience with hotel operation systems

Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. All qualified applicants will receive consideration for employment without regard to race, creed, color, sex, sexual orientation, religion, national origin, age, physical handicap, height, weight, marital status, veteran status, political belief, or any other characteristic protected by law. Aperture Hotels thrives in a diverse environment and seeks to celebrate differences and their positive impact on growth. For more information, employees and/or candidates are encouraged to visit www.eeoc.gov.