Photo of Hotel Valencia Santana Row, San Jose, CA

Cocktail Server

Hotel Valencia Santana Row

355 Santana Row
San Jose, CA 95128

212 Room Hotel
Managed By Valencia Group
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Compensation: $17.55/hr, Part-Time

Cocktail Server PT

Job summary: 

Our Hotel Vbar Cocktail Server is responsible for taking bar guests’ orders, bringing their food and drinks to the guest, keeping track of guest tabs, and providing great, upbeat customer service.

Shift requirements:

Shifts on Friday and Saturday start at 4pm, 5pm, and 6pm and generally end at 10pm, 11pm, and 12am. Shifts on weekdays start at 4pm when cocktail coverage is required.

Responsibilities

  • Contribute positively to the team within the department
  • Prepare for any and all guest requests
  • Participate in on-going training
  • Delivery of beverages to guests
  • Promotes and up-sells liquor and food
  • Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware and garnishes
  • Follows guidelines established in regard to age identification for suspected minors and when dealing with an intoxicated customer
  • Attend required meetings
  • Keep work areas clean and organized
  • Be extremely courteous to all customers and fellow employees
  • Report unsafe conditions to your supervisor immediately
  • Maintain hotel equipment in proper working conditions.
  • Maintain current CA food handlers and alcohol service certification
  • Any other duties assigned by your immediate supervisor
  • Comply with Valencia Hotel Group (and it affiliates) standards and regulations to encourage safe and efficient hotel/CRO operations.
  • Maintain regular attendance in compliance with Valencia Hotel Group (and its affiliates) standards as required by scheduling which will vary dependent upon the CRO needs
  • Complete other duties as assigned by Supervisor

Qualifications:

  • Hotel Operations or Customer Service experience preferred
  • Communicates effectively with others
  • Works productively with a team
  • Effective multitasking skills
  • Composure and patience under pressure

BENEFITS:

Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer

Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force

Posted September 18, 2024

Hotel Valencia Santana Row

About Us

As the only hotel on Santana Row, the design of Hotel Valencia Santana Row is meant to captivate and comfort you from the moment you walk in. From interiors reminiscent of Old World Spain, laced with rich finishes and splashes of terra-cotta, to seductive textures and lighting design, no detail is left to chance. Everything you need is right at your fingertips here at our San Jose hotel, with 215 guest rooms and suites, more than 4,000 square feet of meeting space, two on-site restaurants, a full-service bar and seasonal rooftop bar. 

Hotel Valencia is situated in the middle of the European-inspired Santana Row, which boasts a dynamic mix of upscale shopping, dining, and entertainment.  You’re in the middle of it all when you stay at our boutique hotel in San Jose, California, and with luxury amenities like 24-hour room service and daily complimentary continental breakfast, we know you won’t want to leave.

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