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Director of Catering & Special Events

Marriott Syracuse Downtown

100 East Onondaga Street
Syracuse, NY 13202

261 Room Hotel
Managed By Crescent Hotels & Resorts
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Compensation: $95,000 per year, Full-Time

Description

Position Overview: The Director of Catering and Special Events will lead an oversee the event/conference planning team at the hotel. This role is responsible for coordinating and executing a variety of events, including corporate gatherings, social events, and community activities. This role involves working closely with clients to understand their vision and ensuring that each event is executed flawlessly from concept to completion. This role involves collaborating with clients, leading a dedicated team, and driving revenue through exceptional service and innovative offerings.

Key Responsibilities:

  • Strategic Planning: Develop and implement strategies to enhance catering and event services, increase revenue, and improve customer satisfaction.
  • Client Management: Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions for their events.
  • Team Leadership: Recruit, train, and supervise event planners, fostering a collaborative and high-performing team environment.
  • Budget Management: Prepare and manage event budgets, ensuring profitability while maintaining high-quality service.
  • Event Coordination: Oversee all logistical aspects of the event planning process.
  • Marketing & Sales: Collaborate with the marketing team to promote catering and events services, develop promotional materials, and attend industry trade shows and networking events.
  • Special Events: Head planner on all special events such as New Year’s Eve, St. Patrick’s Parade Day & more.
  • Quality Control: Ensure that all events meet the highest standards of quality and service, conducting post-event evaluations to identify areas for improvement.
  • Compliance & Safety: Ensure adherence to health, safety, and regulatory standards in all catering and event operations.

Qualifications:

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
  • 5+ years of experience in catering and events management, with at least 2 years in a leadership role.
  • Strong organizational and multitasking skills, with the ability to manage multiple events simultaneously.
  • Excellent communication and interpersonal skills.
  • Proven ability to work under pressure and meet tight deadlines.
  • Proficiency in event management software and Microsoft Office Suite.

Preferred Qualifications:

  • Experience in a high-volume catering environment.
  • Knowledge of food and beverage trends and menu development.
  • Certification in event planning or catering management.

Working Conditions:

  • Flexibility to work evenings, weekends, and holidays as needed.

Ability to lift and move equipment and supplies as required

We are an equal opportunity employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Posted October 22, 2024

Marriott Syracuse Downtown

Stay in a magnificently restored hotel in downtown Syracuse

Recently awarded the AAA Four Diamond Award, the Marriott Syracuse Downtown was restored to its original 1924 glory in 2016. We invite you to enjoy stunning surroundings both inside and out. Visit a variety of nearby attractions including Armory Square, Syracuse University and The Oncenter. When it's time to dine, enjoy savory breakfast, lunch and dinner at our three on-site restaurants. Those in need of a night in can order room service from our Fresh Bites Menu, available 24 hours. Renovated hotel rooms and suites feature a sleek design with the finest quality Stickley furniture, pillow top mattresses and flat-panel TVs. Marble bathrooms complement our modern, pet-friendly accommodations with double vanities and complimentary bath products. With 41,000 square feet of brilliant meeting space including a Conference Center, we can host memorable corporate and social events, complete with professional planning and catering services. Let us exceed your travel expectations. 

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