Photo of Winstar World Casino Hotel, Thackerville, OK

Night Audit Agent

Winstar World Casino Hotel

21444 World Way
Thackerville, OK 73459

1,702 Room Hotel
Managed By Winston Hospitality

Medical, Dental, Vision, Short Term Disability, Life Insurance, Supplemental Life Insurance, Paid Personal & Vacation Time, Accident Insurance, Growth opportunities, Performance Reviews & Great Team to Work With! $1,000 Longevity BONUS

We are Closer Than You Think – Just Off I-35! Visit Us in Person and Explore Exciting Opportunities at WinStar! Walk-In Hours: Tuesdays 10:00 AM - 2:00 PM | 21444 World Way Dr., Thackerville, OK 73459 Text Us at 910-725-5790 for More Info!
Compensation: $17.00 to $19.00 per hour, Full-Time
3rd

Join Our Team at WinStar World Hotel – A Place Where Opportunities Shine!

$17-$19 per hour DOE

Are you passionate about delivering exceptional guest service while working in an exciting and fast-paced environment? If so, we’d love to have you join our team as a Guest Service and Revenue Audit Specialist! At WinStar World Hotel, we take pride in offering our guests a world-class experience, and we’re looking for someone with attention to detail, a proactive attitude, and a passion for hospitality to help us maintain that high standard!

What You’ll Do:

As a key member of our team, you’ll be responsible for managing guest folios, auditing revenue, and ensuring the smooth operation of our systems while maintaining exceptional service standards. From greeting guests with a smile to balancing reports and handling guest inquiries, your role will be vital to our guest satisfaction and operational excellence.

Key Responsibilities:

  • Audit & Revenue Management: Generate and review daily revenue reports, ensuring accurate breakdowns for food, beverage, and room operations.
  • Tech-Savvy: Handle system issues, make adjustments, and input all necessary data for a seamless daily operation.
  • Guest Interaction: Provide prompt, courteous check-ins and check-outs, assisting guests with reservations, requests, and inquiries.
  • Guest Satisfaction: Ensure a positive experience by resolving any guest concerns with tact and professionalism.
  • System Mastery: Oversee the accurate processing of charges, settlements, and nightly reports to maintain smooth system operations for the next day.

What You Bring to the Table:

  • A positive attitude and commitment to delivering outstanding guest service.
  • Exceptional attention to detail and ability to maintain accurate records.
  • Strong communication skills to interact with guests and team members.
  • Knowledge in accounting operations (including A/R and A/P) and excellent math skills.
  • Proficiency in computer systems, including guest reservations and front desk operations.
  • A flexible mindset—ready to adapt to varying schedules to meet business needs.

Why WinStar World Hotel?

  • Be Part of a World-Class Team: Join one of the largest and most exciting resort operations in the world!
  • Career Growth: At WinStar, we believe in developing and nurturing talent—grow with us!
  • Fun Environment: Work in an exciting, dynamic setting where no two days are the same.
  • Competitive Benefits: Enjoy a range of benefits designed with your well-being in mind.

Physical & Environmental Demands:

  • Ability to lift up to 25 pounds and handle physical tasks.
  • Work in a variety of environments, including fluctuating temperatures.
  • Handle both visually and mentally stimulating situations with focus and care.

Ready to Join Us?

We are closer than you think! Visit us in person and explore exciting opportunities at WinStar World Hotel!

  • Walk-in Hours: Tuesdays, 10:00 AM - 2:00 PM | 21444 World Way Dr., Thackerville, OK 73459
  • Text Us for More Info: 910-725-5790

If you're ready to step into an exciting role with endless opportunities for growth and success, we’d love to meet you!

Posted January 16, 2025

Winstar World Casino Hotel

WinStar World Casino Hotel - Luxury at Its Best

You enter a new and exciting destination when you walk into the WinStar World Casino Hotel from the casino gaming floor. With attractive guest rooms and deluxe suites, choose from 1702 rooms that fit your taste and comfort. Inside you’ll find sensational amenities and state-of-the-art facilities.  The hotel offers all of the luxuries of a home, plus some extras like complimentary turn-down service upon request.  You will find several wonderful amenities:  Terrace View Café offering an array of delicious selections 24 hours a day, Rotunda Bar, and Pool Bar serving cocktails and light food.  Enjoy some shopping at one of our two gift shops.  Enjoy our state-of-the-art physical fitness room and then relax by your choice of resort-style two pools. 

Winston Hospitality

Thank you for being so interested in joining us at Winston Hospitality!

At Winston Hospitality, we strive to be the employer of choice. We are a creative, energetic, and passionate company, dedicated to a high standard of excellence and quality in the hospitality industry. Winston Hospitality has built a reputation in the industry for developing and operating hotels with an emphasis on quality and a focus on long-term financial success. We work to create an environment where each Representative can achieve their full potential and, in doing so, directly impact the growth and success of our hotels.

The people within our organization represent the values, priorities, philosophies, and ethics of not only themselves, but also the hotel, the brand, and Winston Hospitality. For this reason, we refer to all of the associates of Winston Hospitality as Representatives. Winston Hospitality Representatives are the face of the company to our guests. They have the responsibility to represent and to maintain our high standards and culture. Winston Hospitality is defined not by our words, but by the actions of our representatives.

Our Representatives are a key factor in our company's success and we encourage you to apply to be part of our diverse team!

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