Director of Sales

Aimbridge Hospitality is actively recruiting for a Director of Sales to join our team the VOCO Fiorello! The ideal candidate has IHG and prior airport DOS experience.

The Director of Sales-Select Service has direct oversight of sales and marketing operations for a Select Service hotel. This role has the responsibility to achieve optimal occupancy and ADR growth to maximize total revenue while meeting/exceeding hotel profit objectives. This individual will oversee operations of the hotel sales department including, but not limited to, direct sales, follow-up, sales administration, hiring of staff, training, managing and coaching. Additional responsibilities include sales and marketing budget, forecast, advertising, marketing and business plans for no more than one Select Service hotel; manages within approved plans and budgets. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.

QUALIFICATIONS

• At least 2 years of progressive hotel sales experience preferred; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and at least 2 years of related experience
• Must have a valid driver’s license in the applicable state
• Must possess highly developed verbal & written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients
• Must have thorough experience with professional selling skills: opening, probing, supporting, closing
• Shows strong analytical skills and strategic vision in establishing appropriate sales deployment
• Must be proficient in general computer knowledge especially Microsoft Office products
• Must be able to work independently and simultaneously manage multiple tasks
• Strong organization and presentation skills
• Demonstrated ability to effectively interact and manage people of diverse socioeconomic, cultural, disability and ethnic backgrounds while solving complex problems and creating a productive sales team
• Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession
• Must work well in stressful, high pressure situations; maintain composure and objectivity under pressure
• Must be able to work with and understand financial information and data, and basic arithmetic functions

RESPONSIBILITIES

• Coordinate all group, transient, and catering sales solicitations and bookings to maximize overall revenue
• Develop, recommend, implement and manage the division's annual budget and the advertising, public relations marketing and sales plans and programs for the hotel to maximize rate, occupancy and food & beverage opportunities thus ensuring the hotel meets/exceeds management and owner revenue/profit goals and expectations
• Proactively conduct outside sales calls, conduct sales tours and entertain clients
• Understand the content reflected in contracts and how to negotiate terms therein
• Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies
• Monitor production of all top accounts and evaluate trends within your market
• Adheres to Aimbridge Hospitality’s established regulations, company standards, sales standards and sales metrics related
• Comply with attainment of individual goals, as well as team goals and budgeted metrics
• Train all members of the hotel staff on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue
• Develop a full working knowledge of the operations and policies of the hotel, including Sales, Food and Beverage, Front Office and Reservations
• Maintain strong visibility in local community and industry organizations
• Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management, providing training on a rotational basis
• Maintains professional working relationship and promote open lines of communication relationships to achieve initiatives with respective marketing partner(s) and other internal departments (i.e. Second Wave, Aimbridge Digital, or Branded field marketing)
• Travel on a weekly basis, as required
• Act, as directed, on behalf of the General Manager in his/her absence; performing any other duties, as requested by management

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION

Discover the ultimate destination at voco Fiorello - LaGuardia East, IHG Hotel. Near LaGuardia Airport and downtown Flushing, we offer easy access to Citi Field, Billie Jean King Tennis Center, Forest Hills Stadium, UBS Arena and shopping at College Point. Our goal is to make every guest feel at home. Our sustainable hotel features EV charging stations in a secured parking lot, plus a free LaGuardia Airport shuttle for easy travel. Enjoy an entertainment complex with three restaurants, karaoke, and an indoor playground without leaving the building. Indulge in our partnering rooftop restaurant's breakfast or enjoy a drink and small bites at the only Rooftop Bar in College Point. Unwind in spacious rooms with city views. From a welcome treat to exceptional dining, our pet-friendly hotel offers the ideal place to work, stay, and play near LaGuardia Airport. What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!