Temporary Director of Food & Beverage

Job Summary:

This is a temporary position with a duration of up to 6 months.

The ideal candidate for the Director of Food and Beverage at Hotel Valencia Santana Row has three or more years as a Director of Food & Beverage, embodies genuine leadership, has a high level of service expectations, dedicated to always improve individually and operationally, innovative and risk taking, and passionate about Food and Beverage and trends.

The Director of Food & Beverage will take ownership of all aspects of Food and Beverage operations. Develop and lead a team consistently deliver the highest standards of customer service, actively holding team members accountable to expectations, reviewing statements to ensure proper financial management, aggressively investigating service and procedural issues to ensure ideal results in all aspects of the department.

Shift requirements:

• Flexible with morning or evening shifts and weekends pending business needs.

Responsibilities

• Relentlessly train and motivate customer service employees
• Maintain integrity of cost controls and proper maintenance of assets
• Responsible for assisting in supervision and performance of all F&B related operations and personnel
• Work with General Manager to monitor Food and Beverage quality and costs
• Ensure timely and accurate reporting of daily operating results and statistical information as related to revenue and expenses.
• Monitor and review shift reports and follow up on any issues in a timely manner
• Make and receive calls regarding guest experience.
• Coordinate restaurant reservations with seating and service capacity
• Ensure the accuracy and timely posting of Banquet/Catering Events
• Review BEO's in detail and ensure precise and accurate execution
• Monitor the time and attendance of employees through Paycom
• Post all necessary information needed for employees on the communication board.
• Cover as Manager on Duty as needed.
• Investigate and resolve any service issues properly addressing both internally recovering the guest as appropriate.
• Speak with clients and potential clients and coordinate the proper execution of events.
• Act as team leader to the F&B Management team, ensuring effective and complete communication.
• Ensure a profitable F&B department, maintaining costs according to budgeted productivity, cost per cover
• Advocate for budgeted revenues and expenses
• Work with the Executive Chef to ensure menus are accurate and updated as needed
• Lead the Beverage program, developing and executing promotions to increase revenue
• Be on property as needed to ensure proper execution of high profile and/or any other events high demand periods or events
• Develop effective leaders that can be placed in leadership positions as needed
• Write an effective weekly schedule that ensures coverage while keeping labor in line with budget, mitigating overtime whenever possible
• Contribute positively to the team within the department
• Addresses conflict in a timely manner
• Holds self and other accountable for achieving results
• Participate in on-going training
• Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel operations.
• Maintain regular attendance in compliance with Valencia Hotel Group (and its affiliates) standards as required by scheduling which will vary dependent upon the hotels needs
• Complete other duties as assigned by Manager
• Keep work areas clean and organized
• Be extremely courteous to all customers and fellow employees
• Report unsafe conditions

Qualifications:

• Three or more years as a Hotel/Resort Director of Food & Beverage or equivalent position in an upscale-full-service property.
• Communicates effectively with others
• Works productively with a team
• Contributes to team results.
• Have high energy and positive attitude
• Have clear communication skills
• High school or equivalent education required.
• Ability to follow safety guidelines.
• TABC and Manager Food Handler’s Certifications

BENEFITS:

• Medical, Dental, Life insurance
• Paid Time Off
• Paid Community Service Days
• Click here to learn more

Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer

Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.