posted February 1, 2019DoubleTree by Hilton Hotel Wuxi
A Training Officer with Doubletree by Hilton is responsible identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives.
What will it be like to work for this Hilton Brand?
It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hiltonﾙ understands that doing the little things well can mean everything.
If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because itﾒs at the DoubleTree at Hilton where the little things mean everything.
What will I be doing?
As a Training Officer, you are responsible for identifying and providing training to internal customers to deliver an excellent staff experience. A Training Officer would also be required to assist departments in achieving training objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:
Provide quality training to internal customers
Assist in coordinating and administering Vocational Qualification
Adhere to in-house training plan
Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Training Manager
Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis
Prepare, organise, administer and conduct in-house training courses ie. Recruitment and Selection, Discipline and Grievance
Ensure new employees have received departmental and legal training
Hold monthly Departmental meetings with trainers to ensure training needs are being covered
What are we looking for?
A Training Officer serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Previous experience in HR/training
Good communication and people skills
Committed to delivering a high level of customer service, both internally and externally
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure
Ability to work on their own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of hospitality
Feel welcomed at DoubleTree by Hilton Hotel Wuxi with a warm, freshly baked DoubleTree chocolate chip cookie on arrival. Set 10 minutes from Wuxi International Airport, this Wuxi, China hotel is only 15 minutes from downtown. Unwind in a spacious guest room boasting spectacular city views or upgrade to a suite and enjoy WiFi and a separate living area.
Positioned in Wuxi New District, this contemporary Wuxi hotel is close to a wide range of businesses and high-tech and industrial corporations. Stay connected with WiFi in public areas and catch up with work in the hotel’s professional business center. Host your next corporate event in one of 12 versatile meeting areas, or celebrate your dream wedding in the hotel’s ballroom boasting 13,455 sq. ft. of space for up to 1,500 guests.
Continue your exercise routine in the fitness center or plunge into the large, indoor pool. Play a game on this Wuxi hotel’s basketball or tennis courts, or enjoy a spa treatment while the kids explore the children’s play area. Challenge your colleague to a game of chess.
Marvel at stunning Ming dynasty art in this Wuxi hotel’s impressive Ceng Jingtang Personal Museum or relax in the exquisitely landscaped, Chinese-style garden. This modern Wuxi hotel presents five restaurants and bars. Savor Chinese specialties at Sui Yuan Chinese Restaurant or sample innovative international dishes at the Garden Café before unwinding with an evening drink in the stylish Wuxi bar, M Bar.