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Banquet Manager

posted November 20, 2017

Hilton Garden Inn Troy
Troy, NY
Experienced Banquet Manager needed for beautiful hotel and banquet facility located in downtown Troy, New York
571089 l

About This Job

Banquet Manager administers banquet operations in such a manner as to bring into effect the superior product and service expected in accordance with policies and procedures adopted by the hotel. Reports directly to to the Food and Beverage Director. Requirements include food and beverage operations experience; degree or related experience in the operations of a banquet and catering facility; knowledge of food handling and service techniques; and effective leadership and organizational skills. Physical requirements include carrying 30-75 lbs, walking, lifting, reaching overhead, pushing, pulling, bending, able to climb ladders and walk stairs. Hearing and visual ability to observe and detect signs of emergency situations are necessary. 

Job Duties Include:

  • Maintain organization of banquet service areas.
  • Assigns a Banquet Captain to each function
  • Reviews Menu/service (BEO) with sales Managers and Chef on a daily basis.
  • Coordinates and oversees all food requirements with kitchen, unless otherwise communicated through Banquet Supervisor.
  • Coordinates all liquor requirements with the Beverage Manger.
  • Maintains up-to-date details on banquet functions and communicates changes to supervisor or captains.
  • Responsible for labor costs of all service employees, therefore, supervises the scheduling of hourly service employees and reviews schedules in terms of coverage and adherence to budget guidelines.
  • Responsible for maintaining budgeted banquet beverage cost.
  • Communicates with Sales Managers and secretaries in obtaining menu guarantees and guest comments.
  • Insures that all scheduled catering functions take place on time and according to plan.
  • Supervises proper tabulation of all banquet checks and is responsible for insuring that all checks are presented to guest for signature.
  • Conducts “pre-Function Briefings”
  • Responsible for the control and maintenance of all service equipment
  • Have complete knowledge of emergency procedures.
  • Ensure complete customer satisfaction.
  • Customarily and regularly directs the work of at least two or more other full-time employees or their equivalent.
  • Participates in the hiring, firing, advancement, promotion or any other change of status of departmental employees.

About This Employer

Hilton Garden Inn Troy

235 Hoosick Street

Troy, NY 12180

Telephone 1-518-272-1700

Managed by

Feel at Home in Troy, NY

Located near Rensselaer Polytechnic Institute (RPI) and in the heart of the Capital District of New York, Hilton Garden Inn Troy offers easy access to several highways including 787, 90, 87 and county route 7. Experience spectacular views across the Hudson Valley from our hotel in Troy, NY, and discover the emerging beauty of historic downtown Troy. We offer an array of special touches to make your stay successful and memorable.

Enjoy unexpected extras at this Hilton Garden Inn hotel such as complimentary WiFi, complimentary pre-arranged shuttle service to and from Albany International Airport and the Rensselaer Amtrak Station, and guest rooms and suites that make you feel at home. Leisure facilities include a fitness center and heated indoor swimming pool, two dining options, the Garden Grille & Bar® and Recovery Sports Grill®, as well a Pavilion Pantry® for snacks, sundries and treats.