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Food and Beverage Intern - Chinese Mainland China餐饮部实习生

posted November 24, 2017

Waldorf Astoria Beijing
Beijing, Dongcheng, China
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444580 l

About This Job

Description

A Food & Beverage Intern with Waldorf Astoria Hotels and Resorts is responsible for welcoming guests and working across several areas of F&B during your placement to deliver an excellent Guest and Member experience while managing guest queries.

What will it be like to work for this Hilton Brand?

In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience.

If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts. Because it’s with Waldorf Astoria Hotels & Resorts where we promise our Guests a single rich, experience at every extraordinary place they visit.

What will I be doing?


As a Food & Beverage Intern, you are responsible for welcoming guests and working across several areas of F&B your placement to deliver an excellent Guest and Member experience. A Food & Beverage Intern would also be required to manage guest queries. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events

  • Welcome guests in a polite and friendly manner

  • Take and deliver customer orders, consistently demonstrating high levels of customer service

  • Prepare set ups for tables and/or rooms

  • Follow cash handling procedures

  • Manage guest queries in a timely and efficient manner

  • Up-sell with latest departmental incentives

  • Ensure compliance of brand standards

  • Strive to achieve departmental targets

  • Ensure cleanliness of work areas

  • Comply with hotel security, fire regulations and all health and safety legislation

  • Comply with local licensing laws

  • Be environmentally aware

  • Assist other departments wherever necessary and maintain good working relationships


Requirements



What are we looking for?


A Food & Beverage Intern serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude

  • Good communication skills

  • Commitment to delivering high levels of customer service

  • Excellent grooming standards

  • Flexibility to respond to a range of different work situations

  • Ability to work on your own or in teams


It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous Food & Beverage and/or industry experience

  • Experience with cash handling

  • Knowledge of Food Hygiene Regulations



What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about Waldorf Astoria Hotels & Resorts --- offering the opportunity to visit extraordinary places with one singular experience.

Numerous landmark hotels around the world
More hotels in construction
Offering world-class spas
Gorgeous golfing destinations


EOE/AA/Disabled/Veterans

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About This Employer

Waldorf Astoria Beijing

5-15 Jinyu Hutong

Beijing, Dongcheng 100000

China

Telephone +86-010-85208989

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About Us

Rich Chinese tradition and modern affluence flawlessly combine at Waldorf Astoria Beijing. This distinctive hotel is in the heart of the Wangfujing area near popular shopping, dining and nightlife attractions.

Oriental charm meets contemporary luxury at Waldorf Astoria Beijing. From the sleek and stylish lobby to the opulent bathrooms, you’ll find a unique blend of modern elegance, rich Chinese heritage and legendary Waldorf service. Our location in the heart of Beijing puts you just steps away from popular shopping, nightlife and historic attractions like Tiananmen Square and the Forbidden City.

If you’re not up for venturing out, there’s plenty to experience within this unique hotel, including:

  • Ming Dynasty inspired Hutong Courtyard
  • Spa therapies featuring a blend of Chinese philosophies with innovative techniques 
  • Impeccable dining at award-winning Brasserie 1893 and Zijin Mansion

For a more refined experience and greater privacy, our Hutong Studios and Villa are located in a separate wing of the hotel with a private entrance. Peacock Alley is the place to be for afternoon tea and cocktails. Our expert Concierge will help you plan a site-seeing adventure or reserve a table at the restaurant of your choice.