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AV Technician/AV/IT Technician

posted December 12, 2017

Hilton Wuhan Optics Valley
Wuhan, Huashan Eco City East, China
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449995 l

About This Job

Description

An AV Technician with Hilton Hotels and Resorts is responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience while troubleshooting issues and providing solutions.

What will it be like to work for this Hilton Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.

If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it’s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.

What will I be doing?


As an AV Technician, you are responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience. An AV Technician would also be required to troubleshoot technical issues and provide solutions to meet guest requirements. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Meet and exceed customer expectations consistently

  • Set up audio, video and lighting to meet requirements

  • Troubleshoot technical issues, pinpoint faults, and offer remedies during events

  • Work closely with the Conference and Banqueting team

  • Comply with hotel security, fire regulations and all health and safety legislation

  • Knowledge of front of house equipment and property management systems

  • Attend appropriate training courses when required

  • Ensure compliance of brand standards

  • Assist other departments wherever necessary and maintain good working relationships

  • Be environmentally aware


Requirements



What are we looking for?


An AV Technician serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Knowledge and experience of computer-based programs and the installation of IT equipment

  • Positive attitude

  • Good communication skills

  • Committed to delivering high levels of customer service

  • Flexibility to respond to a range of different work situations

  • Ability to work on your own or in teams


It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in similar role in the hotel/leisure/retail sector

  • Knowledge of Video Conferencing, trussing, and rigging



What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about Hilton Hotels & Resorts --- the global leader of hospitality.

More than 500 locations and nearly 200,000 rooms across six continents
Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest ooms
Flagship brand of Hilton Worldwide with properties in more than 77 countries
More than 70 world-class resorts and more nearly 200 full-service spas
Harris Poll EquiTrend®, Brand of the Year - Full Service Hotel for 2010 and 2011
Number one global brand awareness in the hospitality industry


EOE/AA/Disabled/Veterans

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About This Employer

Hilton Wuhan Optics Valley

9 Chunhe Road

Wuhan, Huashan Eco City East

China

Telephone +86-27-59338888

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At A Glance

Surrounded by elegant landscaped gardens and lush greenery, the beautiful, resort-style Hilton Wuhan Optics Valley is set on the southeast edge of the Yanxi Lake, in the Optics Valley of China and offers easy access to highways, high-speed trains and links to the city. The Optics Valley (Guanggu) Central Business District is only a 25-minute drive from the hotel. Visit popular attractions including the scenic East Lake, Yellow Crane Tower and the Hubei Provincial Museum.

All of the spacious guest rooms at this Wuhan hotel feature a private balcony and beautiful views over the lake or swimming pools. Enjoy modern amenities including a large work desk, WiFi, a Serenity Bed, an LCD TV and an elegant bathroom with luxury toiletries. Upgrade to an executive room or suite for additional space and access to the Executive Lounge with complimentary breakfast. Hold an event at this hotel in Wuhan Optics Valley, with a wealth of MICE facilities, including 22 meeting areas, a pillarless grand ballroom, a business center and modern A/V equipment. Dine in one of the hotel’s six inviting bars and restaurants, offering a variety of cuisines. Work out in the 24-hour fitness center, keep active on the tennis and basketball courts, swim in the hotel’s indoor and outdoor pools or indulge in a luxury Spa treatment. Other leisure facilities include walking trails, golf simulators, mahjong rooms and indoor and outdoor children’s play areas.