posted September 1, 2018Woodspring Suites Allentown Bethlehem
Seeking Experienced Guest Services Representatives. Flexible Schedule!
Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building – electrical outage, water line breaks, etc.) in a timely manner.
Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.
Essential Functions are not all inclusive; other duties may be assigned.
Adaptability and flexibility – Displays the capability to adapt to new, different, and changing requirements.
Communication – Convey information clearly, correctly, and succinctly.
Dependability and reliability– Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.
Integrity – Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.
Interpersonal Skills – Displays the skills to work effectively with others.
Professionalism – Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation: Up to $12 per hr
Woodspring Suites Bethlehem is conveniently located between Routes 512 and 191 on Route 22, just minutes east of Lehigh Valley International Airport. The Lehigh Valley cities of Allentown, Bethlehem, and Easton Pennsylvania offer many attractions, including museums, galleries, sporting events, historical sites, casinos and more. Less than two hours from Value Place Allentown are the Pocono Mountains, the Jersey shore, New York City, and Philadelphia.While in the Lehigh Valley you can take in a round of golf at one of nearly two dozen courses. Or, visit Dorney Park and Wildwater Kingdom, take in a Philadelphia Phillies triple A minor league baseball game, play at the Sands Casino, visit any of the numerous parks, enjoy shopping in our quaint historical downtown areas, or visit any number of eateries on our nationally recognized “restaurant row.”
Woodspring Suites extended stay hotels provide a truly affordable, incredibly clean, always simple extended stay hotel experience. Now part of the WoodSpring Hotels extended stay family, we’re even more committed to providing our guests with the friendly service, essential amenities and reasonable rates they’ve come to expect. Whether you’re traveling for a night, a week or even longer, you’re sure to appreciate the kitchen in every room and the option to pay for only the additional amenities and services you need. Make Woodspring Suites extended stay hotels your choice when you want the comforts of home at an incredible value.