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Human Resources Training Officer

posted October 20, 2019

DoubleTree by Hilton Hotel Qingdao-Jimo
Jimo City, Qingdao, China
434866 l

About This Job


A Human Resources Training Officer is responsible for organising, delivering, and evaluating training programs to deliver an excellent staff experience while support management on proper policies and procedures.

What will I be doing?

As a Human Resources Training Officer, you are responsible for organising, delivering, and evaluating training programs to deliver an excellent staff experience. A HR Training Officer will also be required to support and advise management on proper policies and procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Support and advise Managers on proper policies and procedures
  • Support the hotel with departmental training requirements
  • Organise, deliver, and evaluate training programmes as required
  • Manage succession planning with senior managers during the bi-annual appraisal process
  • Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
  • Ensure absence monitoring is in line with company guidelines
  • Maintain online personnel system, payroll system, and monthly reporting
  • Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
  • Ensure completion of training for hotel security, fire regulations and other health and safety legislation
  • Assist in the organisation of Team Member social events
  • Work with local organisations and schools to promote the hospitality industry
  • Promote and endorse staff benefits
  • Assist and resolve team member and management queries


What are we looking for?

A Human Resources Training Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in HR Officer or equivalent role
  • Positive attitude
  • Good communication and people skills
  • Committed to delivering a high level of customer service, both internally and externally
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure
  • Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • CIPD qualified or working towards qualification, or equivalent
  • Knowledge of hospitality
  • Good knowledge of employment law and employee relations
  • IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!



About This Employer

DoubleTree by Hilton Hotel Qingdao-Jimo

No. 79 Xinxing Road
Jimo City, Qingdao 266200


366 Room Hotel

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This hotel will soon be joining the Hilton Worldwide Portfolio of Brands and is presently accepting reservations for arrival October 9, 2015 and beyond.

The only international branded hotel in Jimo City, DoubleTree by Hilton Hotel Qingdao-Jimo occupies a prominent landmark position in the heart of Jimo. The hotel is 30 minutes’ drive from Qingdao Liuting International Airport, and is near Jimo Municipal Government, major international companies and factories, and numerous shopping areas - including one of the largest wholesale markets in north China. Enjoy easy access to attractions including Ma Shan National Nature Reserve, Jimo Old Town and a rare seawater spring.

Boasting a pillarless ballroom and eight meeting rooms, this Jimo hotel is ideal for a variety of events. Our dedicated staff, innovative catering and state-of-the-art A/V technology will ensure the success of your conference, training session or wedding. Stay connected with professional services in the complimentary 24-hour business center.

Feel at home in a modern guest room, equipped with a large desk, a 42-inch LCD TV, complimentary WiFi, a bathtub and rain shower. Upgrade to an executive room or suite for access to the Executive Lounge. Refresh in the heated indoor swimming pool or energize in the 24-hour fitness center before unwinding in the steam room, sauna or whirlpool.

Start your day with breakfast in the all-day dining restaurant, OPEN. Savor Chinese specialties in Yuxi, or sample yakitori, sashimi and charcoal grilled dishes in Sakaya. CHA lobby lounge is the perfect place to enjoy a pot of specialty tea or a cocktail. Our friendly team members look forward to greeting you with our signature, warm DoubleTree chocolate chip cookie at check-in.