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Internship Food & Beverage/ Housekeeping/ Kitchen 3 - 6 month valid immediately Full-Time Temporary

posted November 24, 2017

Hilton Munich Park Hotel
Munich, Bavaria, Germany
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610458 l

About This Job

Description

An Internship affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes, as well as Housekeeping and Kitchen. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.




What will I be doing?


As a Trainee, you will be responsible for upholding the highest quality standards for the operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service & housekeeping requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

  • Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
  • Understand menu content, any menu changes, and promotional activities
  • Keep your service area clean, tidy, and well-prepared
  • Efficiently manage the proper settlement of all customer accounts
  • Answer Guest queries in a polite and helpful manner

Requirements

What are we looking for?


Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Friendly, positive, energetic disposition
  • Committed to delivering exceptional guest service
  • Motivated to learn new skills and techniques
  • Smart and tidy, in appearance
  • Positive and willing to participate on a team and work with a winning attitude
  • Excellent communication skills in the local language
  • Flexible, reliable, and responsive to a range of work situations
  • Prepared to manage a variety of customer types, inquiries, and complaints
  • Knowledge of alcoholic beverages and mixing of drinks
  • Previous food hygiene experience
  • Electronic ordering systems experience
  • Cash handling experience


What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!







EOE/AA/Disabled/Veterans

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About This Employer

Hilton Munich Park Hotel

Am Tucherpark 7

Munich, Bavaria 80538

Germany

Telephone 49-89-38450

484 Room Hotel

www3.hilton.com

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At A Glance

Combining a tranquil location and excellent links to Munich's public transport with professional, welcoming service and modern comfort, our Munich Park hotel is a great starting off point to fully experience everything the city has to offer. We provide great business and meeting facilities for you to stay productive, as well as a range of recreational amenities to relax and unwind after a busy day.

  • Munich hotel only yards from the peaceful Englischer Garten
  • 30-minutes’ drive from the airport with good public transport links
  • Business center and high-floor Executive Lounge
  • Fitness center, indoor pool, steam room and sauna
  • 21 meeting rooms and a ballroom for over 1000 attendees
  • Complimentary WiFi in the public area of the hotel