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Housekeeper

Posted November 14, 2020

Winstar World Casino Hotel
Thackerville, OK
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About This Job

Function

Responsible for providing clean and immaculate hotel guest rooms that meet the expectations of the guest and the established standards of Winston Hospitality, Inc.

 

Responsibilities

 

  • Ensures complete guest satisfaction.
  • Responsible for investigating guest complaints.
  • Responsible for follow-up with Guest complaints and requests.
  • Responsible for providing clean guestrooms.
  • Responsible for sweeping, scrubbing, waxing, and polishing floors within the guestrooms, and public areas of the hotel.
  • Responsible for vacuuming hotel guestrooms.
  • Responsible for emptying guestroom wastebaskets and clean ashtrays.
  • Responsible for washing windows, mirrors, door panels, and sills.
  • Responsible for replenishing guestroom amenities and supplies, i.e. tissue, soaps, shampoos etc.
  • Responsible for ensuring that Quality Standards and Service are maintained for Property, Product and People.
  • Responsible for ensuring that Quality Standards are met for brand expectations.
  • Responsible for developing a critical eye for detail and perfection.
  • Responsible for security of guest room and its contents.

Technical Experience

  • Must have basic knowledge of sanitation requirements/controls and applications of relevant chemicals.
  • Must have knowledge of brand standards and Corporate policies applicable to housekeeping, especially those relating to safety and security of guest and hotel property.
  • Must have the ability to stand, walk, bend, reach and move continuously to clean rooms

Physical Requirements

  • Physically mobile with reasonable accommodations.
  • Must be able to lift and carry upwards to 25 pounds.
  • Must be able to bend, reach, kneel, twist and grip items while working.
  • Manual dexterity and coordination.
  • Read, write, speak, and understand English.
  • Operate in mentally and physically stressful situations.
  • Respond to visual and audio cues
  • Work in cold & hot temperatures
  • Possibly be exposed to second hand smoke

Benefits

Full-time employees are eligible to participate in the company medical, dental, vision, Life and 401K plans.  Paid vacation and personal time off.

Benefits

 Full-time employees are eligible to participate in the company medical/dental, vision and 401K plans

compensation: 14.00

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About this Employer

Winstar World Casino Hotel

21444 World Way
Thackerville, OK 73459

(580) 276-3146

1,399 Room Hotel

www.winstonhospitality.com

Managed By

WinStar World Casino Hotel - Luxury at Its Best

When you walk into the WinStar World Casino Hotel from the casino gaming floor, you enter a new and exciting destination. With attractive guest rooms and deluxe suites, choose from 1399 rooms that fit your taste and comfort. Inside you’ll find sensational amenities and state-of-the-art facilities.  The hotel offers all of the luxuries of home, plus some extras like complimentary turn-down service upon request.  You will find several wonderful amenities:  Terrace View Café offering an array of delicious selections 24 hours a day, Rotunda Bar and Pool Bar serving cocktails and light food.  Enjoy some shopping at one of our two gift shops.  Enjoy our state of the art physical fitness room and then relax by your choice of resort-style two pools. 

Winston Hospitality

Winston Hospitality is a creative, energetic and passionate company, dedicated to the highest standard of service and quality in the hospitality industry.  Winston Hospitality has built a reputation in the industry for developing and operating hotels with an emphasis on quality and a focus on long-term financial success. 

Winston Hospitality offers many hospitality services, including management, development, rehabilitation, repositioning, and hotel ownership.  Our senior management team brings years of experience and a wealth of knowledge to each of these areas and is strongly committed to ensuring the satisfaction of our guests and of our partners.