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An unhappy guest can be your greatest source of learning.
You'll never have an unhappy guest if you give them the extra mile.
Excellence isn’t a single act, it’s a habit.
The success of a team comes from the success of each member of the team.
Good-natured service is at the core of everything we do.
At SH Hotels & Resorts, it's the little details that make all the difference in the world.
Let's grow together.
Our engineering team is growing. Let's grow together
The whole banquet depends on the first bite.
Thoughtful leaders make the world a better place.
Behind every thoughtful dish is a talented chef. Come cook with us.
The soul doesn't come from the recipe, it comes from the cook.