Jobs at Origin Hotel - Baton Rouge

• General Manager (General Manager)

  JOB DESCRIPTION The General Manager is responsible for the successful operation and administration of all hotel departments, including: Front Office, Housekeeping, Food and Beverage, Banquets, Sales & Marketing, and Engineering. The General Manager is responsible for the overall guest experience and financial accuracy of the Hotel to include supervision, training, coaching, motivation, and policy implementation. The General Manager must ensure an awareness of all departments throughout the Hotel; ensuring a consistent focus on providing an exceptional experience to every guest while maximizing department profitability at the same time. JOB RESPONSIBILITIES Work collaboratively with managers and supervisors to meet or exceed the hotel’s financial budget and guest service goals Work closely with managers and supervisors to develop them both personally and professionally Establish consistent operating procedures and ensure they are followed Motivate the hotel staff to maintain a productive, positive and safe work environment. Ensure that all employees consistently comply with all Fire Department Safety codes and OSHA guidelines Responsible for the appropriate scheduling of hotel staff to ensure guest needs while ensuring labor budgets are withheld Responsible for all property based Human Resources and accounting functions, including monthly forecasting and reporting, cash flow and annual budget writing Assist in the development of the annual marketing plan & budget by developing strategies to increase occupancy and revenue Participate in weekly revenue management and sales strategies calls Ensure the operations staff, supervisors and management are properly trained to standards and able to carry out the operations of each function of their department Conduct daily stand-up meetings with management/staff to ensure employees are informed Ensure that cleanliness and condition of each area meets designated hotel standards and the appropriate inspections are carried out on a consistent basis Ensure that an accurate inventory is completed for housekeeping and front office amenities and supplies, standard guest room items, linen, food and beverage items, etc Work with engineering to ensure that all equipment within the guest rooms and all operational departments within the hotel are functioning properly and are part of an effective preventative maintenance program Keep abreast of the competition, local events, and hospitality trends Maintain a flexible schedule that can work any shift and assist with staff coverage in the instance of call-offs Review status of assignments and any follow-up action with manager and/or on-coming shift supervisor JOB QUALIFICATIONS College degree and five years of related experience in hotel operations Strong verbal and written communication skills Significant attention to detail Complete understanding of profitability and budget goals Computer skills required – experience with Hotel information systems required

• Bartender (Bartender/Mixologist)

  Location: Origin Baton Rouge, 101 St. Ferdinand Street, Baton Rouge, LA, 70802

• Night Auditor (Guest Services)

  JOB DESCRIPTION A Night Auditor is responsible for handling both Front Desk and Accounting duties. The Night Auditor oversees the auditing, posting, and balancing of the daily financial transactions to support the Hotel’s continuing efforts to deliver outstanding guest service and financial profitability. Through reconciling daily revenue and expenses, the Night Auditor ensures that guests are correctly billed and credit card transactions are accurately recorded. The Night Auditor is also responsible for greeting, registering, and checking guests in and out of the hotel. JOB RESPONSIBILITIES      Audit, post, and balance daily cashiers work for hotel       Accurately post all room fees, related taxes, and other paid services including restaurant, lounge, internet, and other fees, to each guest’s account daily       Verify all account entries are balanced; notate and settle any discrepancies uncovered in audit to appropriately settle guest accounts.       Ensure Hotel billing standards are followed and create financial reports that detail various aspects of the Hotel’s performance; ensure distribution to appropriate departments       Ensure credit card system reconciles to daily transaction lists       Verify cash postings and cashier drops to ensure accurate       Ensure daily turn of hotel and paperwork associated with all transactions is compiled and organized as set forth by management       Greets all guests in a pleasant and professional manner       Completes the guest registration and check-in/out procedures       Answers telephone, transfers calls, and takes messages when applicable       Makes hotel reservations for guests, including changes and cancellations       Follows proper credit card procedures       Maintains accurate bank during shift and uses correct vouchers for specified transactions       Responds to all guest needs and requests in a timely fashion       Follow-up to ensure guest requests have been responded to appropriately and to guest satisfaction       Understands hotel service and programs       Knowledgeable of geographical area and points of interest       Ensure the front desk is adequately stocked of all supplies       Understands hotel emergency procedures and evacuation protocols       Collects payment for all guests at check-in and check-out. Makes change as necessary       Perform all reasonable job duties as requested. JOB REQUIREMENTS       High School diploma or equivalent and/or experience in a Hotel or a related field preferred       Significant attention to detail.       Ability to operate front desk equipment: computer, switchboard, credit card machines, etc.       Understanding of basic math skills       Good verbal and guest interaction skills       Collect money and issue change where applicable       Must be able to stand for several hours at a time       May be required to lift items up to 25 lbs.  

• Laundry Attendant (Housekeeping)

  Job Description The Laundry Attendant is responsible for cleaning and monitoring the hotel linens by washing, drying, and ironing and providing all departments with laundry needs. Job Responsibilities Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryer to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine Maintain accurate records of items laundered Deliver folded linen to designated storage areas Follow all company safety and security policies and procedures Ensure uniform and personal appearance is clean and professional Welcome and acknowledge all guests according to company standards Develop and maintain positive working relationships with others Comply with quality assurance expectations and standards Perform other reasonable job duties as requested by Supervisors Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications. Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets. Job Qualifications Excellent customer service skills Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.  

• Server (Food & Beverage)

  Origin Baton Rouge, 101 St. Ferdinand Street, Baton Rouge, LA, 70802

• Director of Sales (Sales & Marketing)

  Job Description The Director of Sales is responsible for the daily sales efforts as well as for the overall positioning of the hotel, brand communication and the development of customers for the property including, rooms, dining outlets, and events. In addition, they are responsible for rental revenue, yield strategies, implementation, market performance and meeting budget, forecast, and optimal business mix targets. Strategies will include pricing, status, direct sales, market mix, marketing, and public relations. Must have a dynamic leadership style, possess excellent communication and decision-making skills and an astute business acumen. Job Responsibilities       Prepares Sales Reports and Annual Sales & Marketing Plan       Creates effective Sales Programs that will increase awareness and positive perception of the Hotel, its activities, culinary services, and personnel       Ability to access, understand and accurately input information using a moderately complex computer system       Assist General Manager in preparation of the marketing, advertising, sales plans, programs and annual budget; manages within approved plans and budgets       Develop rates, group sales deployment strategies through review of competitive data, demand analysis and mix management       Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations       Ability to stand and move throughout the hotel property and continuously perform essential job functions       Develop awareness and reputation of the hotel and the brand in the local community       Direct and manage all group, transient, and banquet sales activities to maximize revenue for the hotel       Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, sales and marketing budget, forecasts and other reports as directed/required       Perform other duties as assigned Job Qualifications       Previous Director of Sales experience preferred       Previous Hotel Sales experience required       Knowledge of travel industry, current market trends and economic factors       Extensive skill in development and delivery of sales presentations       Proven track record in prospecting for new business and savvy at closing the deal       Must be able to make quick decisions and work in a hectic and diverse work environment       Strong ability to prioritize, organize, and manage competing priorities       Possess well-developed leadership and problem-solving skills       Must be able to build and maintain business relationships       Excellent/Above-average reading, writing, and oral proficiency in the English language required. Salary range of $85,000 to $95,000 per year.  

• Restaurant Supervisor (Food & Beverage)

  Job Title: Restaurant Supervisor Location: Origin Baton Rouge, 101 St. Ferdinand Street, Baton Rouge, LA, 70802

• Valet Attendant (Transportation)

  Job Description The Valet Attendant provides exceptional hospitality services to guests in an attentive, friendly, and efficient manner. In this key role, you will offer information about check-in, opens and closes car doors and hotel entrance doors, parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage during arrival and departure. Job Responsibilities       Open doors and assist guests/visitors entering and leaving property       Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic       Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities       Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager       Maintain security of vehicles and vehicle keys       Communicate parking procedures to guests/visitors       Identify and explain room features to guests       Transport guest luggage to and from guest rooms and/or designated bell area       Assist with luggage storage and retrieval       Assist guests in/out of vehicles, including assisting with loading/unloading luggage       Assist Concierge and Front Office staff with guest requests and services, as needed       Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager       Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional       Develop and maintain positive working relationships with others Job Requirements       Standing at least 8 hours a day. Running up to 200 yards, 50 times a day or more       Entering and exiting customers vehicles 75 or more times daily       Lifting wheelchairs, strollers, walkers, baggage, gifts, etc. (in and out of customers vehicles)       A valid driver’s license to operate a motor vehicle. This license must have been held for at least one year prior to applying.       A driving record will be required at the time of application, and it must be approved for the applicant to be considered for a position. Driver’s license must be kept in good standing for the duration of employment.  

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