Responsible for the development of market segments and solicitation of new customer relationships and accounts while maintaining existing relationships with current accounts. The Hotel and Banquet Sales Specialist consistently strives to maximize revenue and promote relationships through effective negotiation of guest rooms, meeting space rental, and competitive quotes for food and beverage services. Plans, coordinates, and executes meetings, trainings, conferences, and banquets. Specifically responsible for performing the following tasks to the highest stands.
Responsible for distributing banks to internal guests of internal departments as well as dropping these banks with accuracy. Protects company assets issued to them while dealing with guests, in an efficient and courteous manner.
Responsible for distributing money to gaming guests via check cashing, credit card advances, conversion of chips and coins, and gaming tickets into currency. Responsible for providing support and service to club members and other casino visitors to ensure maximum guest satisfaction. Responsible for promoting the success of the Club Osage, by assisting guests through the membership process, and explaining the benefits of membership and details of on-going promotions and events. Protects company assets while dealing with the public in an efficient and courteous manner
This position is responsible for ensuring the security and safety of guests, employees and company assets. It oversees the effective and efficient management of Security Department operations, including but not limited to: providing leadership to assigned staff, ensuring effective internal and external communications, exercising appropriate judgment and decision making skills, and ensuring that all departmental operations are monitored. Also ensures effective tactical and strategic budget development and implementation; interfaces with other departmental and operations personnel to communicate and/or coordinate with those individuals in order to enhance overall company profits and to inform them on issues related to the security department.
This position is responsible for taking orders and serving food, alcoholic and/or non-alcoholic beverages. Responsible for proper settlement of all transactions at point of sale. Responsible for providing friendly and professional service to every guest encountered.
This position is responsible for taking orders and serving food, alcoholic and/or non-alcoholic beverages. Responsible for proper settlement of all transactions at point of sale. Responsible for providing friendly and professional service to every guest encountered.
Responsible for the overall effective and efficient management of the Cage/Player’s Club Department operations at the property level. Highly visible position with the responsibilities of Club Osage, if the property has their Club Osage operation combined with Cage operations. Motivating the team for purpose of meeting, greeting and welcoming guests. Providing excellence in guest service with a positive attitude daily.
Under direct supervision of the Hotel Housekeeping Supervisor, cleans and straightens Hotel Guest Rooms, Hotel Corridors, Elevators and Elevator Bay, Stairwells and Guest Service Areas within the Hotel (Ice & Soda Machine Rooms), including transporting clean and dirty linens and trash to/from designated areas in accordance with Company Standards. Assists with stocking other items within the Hotel Supply Areas as needed. Responsible for moving furniture, boxes, stocking and re-stocking shelves, and trash removal for proper cleaning and readiness for guest utilization.
Deal the games currently being dealt at Osage Casinos, such as Blackjack, Roulette, Pai Gow Poker and Crapsand newer games as implemented. Responsible for ensuring maximum customer satisfaction by exhibiting efficiency in dealing the assigned game and displaying a friendly and outgoing personality.