Restaurant hosts are often the first smiling face the guest sees when arriving to the restaurant. Responsible for ensuring quick, engaging, and effective communication with guests, the restaurant host plays a critical role in overall guest satisfaction. Restaurant hosts must maintain communication with restaurant management and servers and seat guests according to preferences and restaurant capability.
Barback / Bar Utility greatly impact guest experience by ensuring expedient and accurate delivery of bar supplies. Barback / Bar Utility must communicate effectively with bartenders and managers to ensure overall guest satisfaction.