March 1, 2021
3801 Quebec Street
Denver, CO 80207
We are currently hiring for Director of Engineering to support their Engineering department, as well as all other departments of the hotel. The ultimate mission of this role will be to lead the Engineering team to drive guest satisfaction by exceeding their expectations. Responsible for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection.
The Director of Rooms is responsible for the successful operation and administration of all rooms departments to include: front office, bell/door, PBX, concierge, gift shop, security housekeeping and laundry. Must ensure that all rooms departments are continually balanced while focusing on providing an exceptional experience to every guest while maximizing department profitability. The Director of Rooms is responsible for ensuring that all rooms related operations are carried out professionally, to standards and at the highest level of service. Will achieve desired outcomes by planning, implementing and controlling effective departmental strategies that drive results and through the creation, development and maintenance of a competent, motivated and empowered rooms staff. Will effectively lead, train, coach, motivate, engage and provide feedback to the rooms staff, supervisors and managers on a daily basis. Will serve as the rooms executive liaison to all other hotel departments.
The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
The Loss Prevention Guard monitors and patrols assigned areas to provide a safe environment for guests and employees and to minimize opportunities for loss or damage. He/she also anticipates potential problems and reacts to disturbances and prohibited conduct. This position responds to emergency situations as needed.
The Night Auditor will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. Functions will also include nightly accounting and working as a "Runner" for housekeeping needs during the midnight shift. He/She will compute, classify, and record numerical data to keep financial records complete. The Front Desk Night Clerk will perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. This position may also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
We are looking for a professional, energetic Room Attendant. He/She will have the goal of daily creating a clean and orderly environment for guests, which in turn will directly strengthen the reputation of the hotel and Crestline Hotels & Resorts.