April 17, 2024
145 Town Center Avenue
Big Sky,
MT
59716
Clean and maintain guest rooms to ensure rooms meet established standards.
Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards.
Serve beverages and/or food in a friendly, courteous and timely manner, achieving a high level of guest satisfaction.
Job Description: Responsible for preparing all event documentation and coordinate with Sales, F&B and other property departments to ensure consistent, high-level service throughout pre-event, event and post-event phases. Communicate and coordinate functions with customer and serve as the liaison between the customer and other departments/managers. Recognize opportunities to maximize revenue opportunities by up selling and offering enhancements to create memorable and outstanding events. Position will require some direct sales efforts.
Manage hotel front office operations in accordance with established guest service and sustainability standards.
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Clean and maintain guest rooms to ensure rooms meet established standards.
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