December 7, 2023
1121 15th Street
Sacramento,
CA
95814
Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the Experience.
Our Night Auditors ensure a smooth transition from one day to the next making sure paperwork is in order, all charges have been properly posted and and middle of the night guest needs are met. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the Experience.
Apply for these jobs at https://www.hospitalityonline.com/residence-sacramento-downtown/jobs