The Financial Analyst is the primary support for maintenance of daily operation reports and other analytical reports. The Financial Analyst uses analytical techniques to identify business trends and relationships and effectively uses the analysis to assist in making and monitoring business decisions. The Financial Analyst assists the finance team in review and analysis of Resort & Casino and Enterprise operating budgets and revenue activity. The Financial Analyst will generally be assigned an area of focus in Gaming, Marketing or Food and Beverage.
Provides exceptional service and dining experiences to the guests. Responsible for taking orders, serving food and beverages, and ensuring guest satisfaction through attentive and friendly service. Under general supervision, performs food and beverage activities in support of one of the restaurants in accordance with the respective outlet service guidelines.
Responsible for the planning, organization and administration of the Pueblo’s team member benefit plans. Identifies benefit providers and available plans, solicits bid pricing information and makes best overall value recommendation to HR Director and Tribal Council for selection of team member benefits programs. Works to establish a fair premium cost plan for all levels of team members. Manages the daily oversight of all disability, leaves and workers’ compensation programs. As a member of the management team, directly supports the strategic planning and budgeting processes for HR. Responsible for developing and coaching direct reports.
Responsible for the operation of the pits during his/her assigned shift. Responsible for all Casino operations in the absence of the General Manager. Responsible for adhering to the System of Internal Controls, NIGC MICS, and federal cash reporting requirements. Has the ability to sign Request for Fill/Credit, Fill Credit slips, table opener/closer, temporary opener/ closer, jackpot slips, federal cash reporting documents, complementaries, and promotional items. The Table Games Shift Manager has access to the pit podium, pit area, table banks, and cards and dice in play and in the storage areas. The Card and Dice room is accessible when escorted by security.
Exchanges chips, coins, currency, tickets, and coupons with other Bankers and verifies settlements with Cage Cashiers. Verifies and prepares currency and coins for the ticket redemption kiosks and cash dispensers. Verifies the check cashing and cash advance settlements from the Cage Cashiers. Oversees the activity of their assigned cage or vault.
Under general supervision, performs activities in support of the Deli area. Ensures that all guests receive “Far from Ordinary” service and that all transactions are conducted efficiently and accurately.
Responsible for greeting casino and resort guests in a warm and friendly manner as their vehicle is accepted or returned to them after their visit. Safely Park and retrieve vehicles with standard stick (manual) or automatic transmissions.
Redeems slot machine vouchers and chips. Settles slot machine jackpots and cancel credit pay outs with Slot Floor team members. Creates and records W2-G and MTL transactions. Issues chip fills and credits to gaming tables. Safeguards bankroll. Check cashing and cash advance responsibilities. Operates a cash dispenser.
The Restaurant Host/Hostess is the first point of contact for the guest entering the restaurant and bar. Primary responsibility is to ensure exceptional guest service by warmly welcoming guests, managing reservations, and seating guest promptly. Assists in maintaining a clean and organized environment, working closely with the restaurant and bar staff to ensure a seamless dining experience.
Responsible for the success of one of the Sandia Resort and Casino food outlets. Responsible for supervising the day-to-day operations on assigned shift by spending a minimum of 90% of their time on the floor interacting with guests on the floor and coaching employees. Ensures that the proper levels of service are provided based on forecasted needs and daily business volumes. Solicits guest’s feedback by direct interaction and comment cards to continually improve. Maintains a neat, clean, organized, safe and comfortable work environment for employees and guests always. Teaches, reinforces and leads employees by creating a positive and supportive environment. Enforces all regulatory internal controls, policies and procedures and utilizes progressive discipline as needed. Enforces all appearance and uniform guidelines.
Responsible for overall planning, operation and administration of the Facilities Department of the Resort & Casino including building maintenance, repair, remodel, renovation, construction, ground maintenance, and contract services. Entails providing leadership for the department, developing guidelines for renovation, modifications of existing facilities and representing the Casino during capital construction projects. Serves as consultant to all facilities of the Casino. Performs related duties as required.
Under the supervision of the Front Office Manager and Sales Floor Coordinator. Responsible for retail sales. Provides guest service and product information.