Jobs at Sheraton Grand Rapids Airport

• Front Desk Supervisor (Guest Services)

  We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive, and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our supervisors advance in a couple years to Assistant General Manager roles!

• Sales Coordinator (Sales & Marketing)

  Our Sales Coordinators are important to the hotel’s success because they are a direct link between the front desk and our sales team. As the sales coordinator you are assisting our incoming reservation calls for groups and meetings, as well as assisting the sales team with contracts, room blocks and communication with the rest of the hotel team to assure our guests and corporate clients receive exactly what we promised! And because Concord believes in promotion from within, many of our sales coordinators today become tomorrow’s sales managers and future Director of Sales!

• Maintenance Tech 3 (Engineering/Maintenance)

  We are seeking a skilled maintenance technician to join our engineering team at the Sheraton Grand Rapids. Normal daily duties will be pool check, boiler checks, guest calls, room preventative maintenance, grounds check, ice machine checks, etc. Outside of the normal day, other duties will be PTAC maintenance/trouble shotting, RTU preventative maintenance/troubleshooting, light plumbing, light electrical, light carpentry, drywall repair, wallpaper repair, painting, etc. We are seeking someone who is comfortable with overall property maintenance and comfortable working with HVAC equipment. This position will require rotating weekends with the other team members and working hours ranging from 7am-6pm, (8 hours within this time frame), willing to be flexible to work around other priorities.

• Banquet Setup (Catering/Banquet)

  On-call Banquet Setup staff are responsible for preparing event spaces according to client specifications, including arranging tables, chairs, linens, and décor. This role requires attention to detail, the ability to follow floor plans, and physical stamina to lift and move equipment. Staff must work efficiently both independently and as part of a team to ensure timely, high-quality event setup and breakdown

• Banquet Server (Catering/Banquet)

  Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

• Line Cook (Chefs/Kitchen)

  Great Opportunity to bring your culinary skills to one of North America’s fastest growing hospitality companies – Concord Hospitality Enterprises. This position of hotel Cook means you’ll be tempting the palettes of our guests with your attention to detail in presentation, quality, and safe serving temperatures.

• Housekeeper Room Care (Housekeeping)

  Are you ready to begin your journey with Concord; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you!

• Houseperson (Housekeeping)

  We are hiring a Houseperson to assist in our Housekeeping Department! As a Houseperson, you will play a key role in maintaining the cleanliness and order of our hotel’s public spaces while supporting the housekeeping team with essential tasks. Your attentiveness, reliability, and guest-focused approach will help ensure a welcoming environment for all.

• Maintenance Tech 2 (Engineering/Maintenance)

  Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

• Restaurant Server (Food & Beverage)

  We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

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