Jobs at Sky Rock Sedona, a Tribute Portfolio Hotel

• Guest Service Representative (Guest Services)

  the smiling face of hospitality...front and center

  Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience.  Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Guest Services Manager (Guest Services)

  The Guest Service Manager leads the hotel’s front desk and guest services team.  Guest Service Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience.  As the team leader, Guest Service Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior.  The primary responsibilities of a Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams.

• Line Cook (Chefs/Kitchen)

  Line cooks are essential to delivering a high-quality, consistent guest dining experience.  Working with guidance from Head of Food and Beverage, Line Cooks execute food preparation and presentation methods to create Instagram-worthy food presentations.  The primary role of a Line Cook is to practice all safe food-handling methods, accurately and consistently prepare food, adapt to guest requests for modifications, and work quickly and efficiently to meet service time expectations.

• Hotel Housekeeper (Housekeeping)

  fresh, clean, and styled to impress

  Room Attendants make a long-lasting impression and greatly influence the total guest experience.  Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home.  Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return.  The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

• Laundry Attendant (Housekeeping)

  It all begins with crisp, clean linen...

  Laundry Attendants greatly influence overall guest satisfaction by ensuring bed and table linens and towels are properly cleaned and readied for guest use.  The primary responsibility of a Laundry Attendant is to ensure linens are in good condition and sorted, cleaned, folded, and available for use according to standard.

• House Person (Housekeeping)

  be a master of organization, efficiency, and cleanliness

  House Persons support the overall functionality of the hotel Housekeeping department.  Ensuring availability and accessibility of supplies, maintenance of equipment, and cleanliness of storerooms and back-of-house areas, House Persons perform impactful work.  House Persons assist with trash removal, linen retrieval and sorting, and create clean and organized spaces to promote efficiency and effective hotel housekeeping operations.

• Assistant General Manager (General Manager)

  We are seeking an experienced Assistant General Manager with a strong Food & Beverage focus to drive exceptional dining experiences and maximize revenue across all outlets. This role plays a key part in elevating service standards, enhancing operational performance, and ensuring seamless integration between F&B and overall hotel operations.

hospitalityonline.com/sky-rock-sedona/jobs