Jobs at The Grand Palms Resort and Golf Club

• Assistant Front Desk Manager / Relief Night Audit (Administrative)

  ESSENTIAL JOB FUNCTIONS: Exemplifies our commitment to The Grand Palms mission of Total Guest Satisfaction Maintains positive guest relations at all times; anticipates guests’ needs, responds promptly; and works in conjunction with all Rooms staff to deliver consistent and sought after guest experiences that meet the style of The Grand Palms. Provides communication and training support to operational units to be sure that the hotel’s expectations for quality are met Works closely with and communicates with other departments to address guests’ needs. Resolves and addresses guest concerns and issues proactively and with grace and diplomacy; and leads others to do the same Ensures that all guest records and entries such as night audit, guest folios, and guest profiles are accurate and current Manages all assigned financial resources and works with the management team to facilitate the achievement of financial goals and cost control Ensures that assigned staff are productive, appropriately compensated and provided with adequate support to perform their jobs efficiently and effectively Recruits and trains employees in accordance with hotel guidelines Develops and maintains SOPs for Front Office operations and trains staff accordingly Is thoroughly knowledgeable of all systems used in the Front Office and trains new staff Ensures that required reports and remittances are accurate and timely Cultivates and provides support to a diverse workforce MINIMUM EDUCATION AND WORK EXPERIENCE:At least five (5) years of Front Desk experience in a hotel of comparable size and type; OR an equivalent combination of education and experience. Previous supervisory or management experience required.ESSENTIAL WORK SKILLS/KNOWLEDGE: Strong knowledge of hospitality principles and procedures Solid knowledge of front desk protocol and experience working with high profile guests with discriminating expectations Reputation for handling situations and confidential information discretely, projecting a positive, professional, and supportive outward image, and exercising good judgment for the position Ability and desire to train others A track record of interacting with and leading all employee levels in a positive and respectful manner Strong computing skills demonstrating proficiency with property management systems, point of sale systems, and Microsoft Office software (Excel, Word, Outlook) Ability to review information in a factual and neutral manner, analyze data and prepare reports and documents in a timely manner Ability and willingness to work flexible hours Outstanding interpersonal skills and excellent communication skills, both written and oral Strong analytical skills and financial/business acumen Excellent time management and organizational skills. If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Report job

• Accounting Manager (Finance/Accounting)

  Job Description: We are seeking a highly skilled and experienced Accounting Manager to join our team. The ideal candidate will be responsible for overseeing all aspects of financial management, accounting, and reporting for the resort. This position requires strong leadership abilities, excellent analytical skills, and a deep understanding of finance and accounting principles within the hospitality industry.

• Controller / Finance Director (Finance/Accounting)

  Job Description:We are seeking a highly skilled and experienced Controller/Finance Director to join our team. The ideal candidate will be responsible for overseeing all aspects of financial management, accounting, and reporting for the resort. This position requires strong leadership abilities, excellent analytical skills, and a deep understanding of finance and accounting principles within the hospitality industry.

• Night Audit / Relief Night Audit (Operations)

  We are seeking a reliable, professional and customer-oriented Front Desk Associate to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional service and creating a positive impression of our hotel.

• Front Desk Agent (Guest Services)

  We are seeking a reliable, professional and customer-oriented Front Desk Associate to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional service and creating a positive impression of our hotel.

• Golf Shop Supervisor (Recreation/Entertainment)

  Must be familiar with Golf, Golf course staffing and be familiar with golf club memberships

• Golf Pro Shop Cashier (Recreation/Entertainment)

  Must be familiar with Golf, Golf course staffing and be familiar with golf club memberships

• Assistant Maintenance Director (Engineering/Maintenance)

  We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation and an extensive benefits package, including:

• Maintenance Supervisor (Engineering/Maintenance)

  We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation and an extensive benefits package, including:

• Laundry Attendant / Room Attendant (Housekeeping)

  Join our exceptional team as a Laundry & Room Attendant – elevating the art of hospitality!

  If you're a hard worker with a keen eye for cleanliness, we have the perfect opportunity for you. We are currently seeking a dynamic and dedicated individual to join our team as a Laundry Attendant / Room Attendant at our beautiful location in Hollywood, FL.

• Front Desk Supervisor (Guest Services)

  schedule: Full Time/Full Availability and Flexibility (AM/PM scheduling) (Weekdays, Weekends, Holidays as needed)

Apply for these jobs at https://www.hospitalityonline.com/the-grand-palms-resort-and-golf-club/jobs