Work closely with the Front Office Department to coordinate guests’ special needs, requests and preferences with the departments concerned. Responsible for the recognition of all repeat guests, VIP’s and transient guests. Promote guest recognition awareness among all team members and management. Foster relationships with guests thereby encouraging repeat business and brand loyalty.
Performs administrative duties for Executive Management. Responsibilities may include screening calls; managing calendars; meeting and arrangements; assisting other support staff; and customer relations. Requires strong computer and Internet research skills, flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors. Sensitivity to confidential matters may be required.
Must be able to speak, read and write English to facilitate the communication process. Must have extensive knowledge of the hotel, its services and facilities. Must possess basic computer skills, basic math skills, and strong communication skills. Should be detailed and highly organized. Must have flexible availability. Previous luxury experience preferred. Able to work a flexible schedule.
The Barista will be responsible for preparing and serving high-quality coffee and tea beverages. The Barista will also provide excellent customer service to our guests, ensuring a positive and memorable experience.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Gilis Beach Club General Manager is responsible for the full leadership, operation, and performance of Gilis Beach Club, Bar, and Beach Service. This role drives the daily guest experience, resident/local relations (65% strategy), labor and cost controls, staff development, and consistent Forbes-standard service. The GM ensures seamless coordination between FOH and BOH, strong financial results, and a high-energy, hospitality-driven environment that reflects the standards of Trump International Beach Resort.
Must have extensive knowledge of the hotel, its services and facilities. Must possess basic computer skills, and strong communication skills. Should be detailed and highly organized. Must have flexible availability. Candidates must be willing to work Mornings or Evenings including weekends and holidays. Must possess Excellent customer service skills
The Server Assistant plays an essential role in creating smooth and gracious dining experiences across all resort outlets — restaurant, pool, beach, and in-room dining. The position supports the service team by maintaining table settings, assisting with beverage and bread service, clearing and resetting tables, and ensuring all service areas are impeccably organized. Every action contributes to Forbes-level guest satisfaction through attention to detail, teamwork, and anticipatory service.
A Lead Security Officer is in charge of coordinating and overseeing the security staff in TIBR. Their responsibilities focus on appointing personnel, and apply protocols that would ensure the safety of guests, staff and the property goods. Furthermore, they must make sure that all security devices and equipment are working correctly, lead and monitor every security personnel's performance, and maintain a safe environment for everyone. Should there be any incidents, it is crucial to coordinate with the police right away.