Jobs at voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point

• Stocker (Food & Beverage)

  We are looking for a Stocker to provide outstanding support for our market and provide excellent customer service to our guests.

• Guest Service Representative (Guest Services)

  the smiling face of hospitality...front and center

  Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience.  Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Guest Service Representative (Guest Services)

  the smiling face of hospitality...front and center

  Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience.  Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Night Audit Lead (Guest Services)

  Lead Night Auditors serve a critical leadership role by providing direct guest support throughout the hospitality experience while overseeing overnight operations. This position is responsible for accurately processing and reconciling financial transactions and reportable items while acting as the senior on-duty leader during overnight hours.

• Executive Meetings Manager (Sales & Marketing)

  Great Opportunity to join a fast growing stable company

  Join our team as an Executive Meeting Manager and be part of our world-class hospitality experience. As an Executive Meeting Manager, you will have the opportunity to work with our guests and clients to create memorable experiences for their events. You will be responsible for managing all aspects of events, from initial inquiries to post-event evaluations. Your exceptional communication and interpersonal skills will be put to the test as you coordinate with internal departments to ensure successful events. This is a great opportunity for someone who is passionate about selling small meetings/room blocks and has a strong desire to be part of a dynamic and collaborative team.

• Banquet Houseperson (Catering/Banquet)

  Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company.  First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

• Bellperson (Guest Services)

  The Bellperson will greet guests at arrival and departure and ensure all luggage are delivered/collected accurately, efficiently and on time. Maintain proper records of luggage, parcels or letters for guests. Provide information as requested by guests or patrons.

• Group Sales Manager, Corporate Market Segment (Sales & Marketing)

  Sales Managers are the energetic, positive, tenacious, and competitive force behind hotel revenue generation.  Responsible for actively soliciting new business, negotiating contracts, communicating client needs, and engaging repeat business, Sales Managers must employ varied sales strategies to reach aggressive goals.  The primary role of a Sales Manager is to identify prospective clientele, effectively negotiate and sell a complete solution, support client needs throughout the process, and book repeat business by exceeding client expectations.

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