August 4, 2021
15620 North Clubgate Drive
Scottsdale, AZ 85254
Functions as the strategic business leader of the property’s food and beverage, culinary and recreation departments, including Restaurants/Bars, Owner Events, Room Service, Pool Complex, and children’s activity programs. This hybrid position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. This role verifies that Villa food and beverage, culinary, recreation and retail operations meets the brand’s target customer needs, drives satisfaction, and focuses on growing revenues and maximizing the financial performance of each respective department. Drives targeted, property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the Villa owner/customer that have both the propensity to drive additional interval real estate sales and provide a return on investment.
When a guest walks into any of our rooms – imagine that first look around they take. Followed by that sigh of relief because they’ve arrived to their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place.
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.