Maintain the cleanliness of the spa/fitness area which includes the spa, locker rooms, fitness room, and pool area and spa desk according to brand and sustainability standards.
Manage general and preventative maintenance functions to ensure guest service and sustainability standards are achieved and maintained throughout the hotel structure.
Perform laundry cleaning activities in accordance with established brand/hotel guest service and sustainability standards ensuring a high level of guest satisfaction.
Supervise and direct the financial activities of the hotel, safeguard the assets, and prepare financial reports in accordance with established guest service and sustainability standards.
Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.
Greet and assist Spa clients both in person and via the telephone, responding to all enquiries while observing set standards. Assist with various administrative tasks to support the overall operation of the Spa.
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.