Jobs at Wincome Hospitality

• Bartender (Bartender/Mixologist)

  As a bartender you are responsible to provide timely, accurate and friendly service while preparing the highest quality beverages for our guests.

• Front Desk Supervisor (Guest Services)

  The ideal Front Office Supervisor candidate will have 1-2 years previous Front Desk Agent experience, exceptional communication skills, and enjoy working in a fast-paced environment. We are looking for positive, upbeat individuals who can deliver total guest satisfaction

• Host (Food & Beverage)

  To greet and seat guests efficiently utilizing both the AOA service standards and Forbes Travel Guide standards for hotels and restaurants. Follow guidelines for seating that are fair and equitable. Use digital communication including telephones, computers, and mobile devices to communicate electronically in a professional manner. Handle guest challenges using empathy and hospitality. At times you will be asked to take orders and facilitate payment, requiring thorough product knowledge. Being punctual and following hotel policy and guidelines while fostering a safe environment for all is paramount. 

• Front Desk Agent (Guest Services)

  The ideal Front Desk Agent candidate will have some previous Front Desk Agent experience, exceptional communication skills, and enjoy working in a fast-paced environment. We are looking for positive, upbeat individuals who can deliver total guest satisfaction. 

• Cook 3- Seasonal (Chefs/Kitchen)

  Join Our Culinary Team as a Dynamic Cook 3 - Exciting Opportunity Awaits!

  OVERVIEW: The Cook 3 is responsible for the daily mis en place of his or her station, adhering to recipe cards and ensuring the standards of quality are being met. Must be proficient in all cooking techniques. Must prepare for all banquet events as needed and execute in a timely fashion if in the banquet kitchen. If in an outlet must follow all recipe cards to ensure quality and consistency.

• Cook 3 (Chefs/Kitchen)

  OVERVIEW: The Cook 3 is responsible for the daily mis en place of his or her station, adhering to recipe cards and ensuring the standards of quality are being met. Must be proficient in all cooking techniques. Must prepare for all banquet events as needed and execute in a timely fashion if in the banquet kitchen. If in an outlet must follow all recipe cards to ensure quality and consistency.

• Rooms Controller (Rooms Division)

  Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

• Busser (Chefs/Kitchen)

  The busser role assists the restaurant through a variety of ways as defined in the work requirements. Your role includes following both Avenue of the Arts service standards and Forbes Travel Guide standards for hotel and restaurants. Your role also requires following a stringent set of local, state, and federal safety policies. This position involves heavy guest contact, making appearance guidelines, body language, and cleanliness a crucial aspect of this role.   

• Night Audit (Guest Services)

  The ideal Night Audit candidate will have some previous Front Desk Agent experience, exceptional communication skills, very detail oriented and enjoy working in a fast-paced environment. We are looking for positive, upbeat individuals who can deliver total guest satisfaction, and produce very accurate work. 

• Bellman (Guest Services)

  Avenue of the Arts Hotel, Costa Mesa's only AAA Four Diamond hotel is seeking a Bell Valet/Driver for one of Orange County's most distinguished hospitality destinations.

  Bellman/Drier assists guests with their luggage, transportation, and general guest service needs

• Room Attendant (Housekeeping)

  The Room Attendant is responsible for cleaning rooms as assigned on a daily basis. The Housekeeping Room Attendant must ensure rooms are cleaned and maintained to hotels set standards. Rooms must be ready in a timely manner for guests accommodations and work must be done in a safe, accident free manner according to Occupational Safety and Health Administration (OSHA). Interaction with guests and co workers must be conducted in a service oriented and friendly manner. 

• Maintenance Engineer 1 (Engineering/Maintenance)

  As an Engineer 1, you'll be responsible for performing general maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained. Some categories of maintenance jobs may include but are not limited to any of the following:

• Senior Food & Beverage Manager (Food & Beverage)

  Luxury Hospitality Leader Wanted: Senior Food & Beverage Manager at Four Diamond Property

  As a Four Diamond property, The Westin Anaheim Resort is committed to delivering a refined, elevated, and highly personalized dining experience. The Senior Food & Beverage Manager is responsible for supporting the Director of Food & Beverage in the leadership, execution, and oversight of all outlet operations, including Tangerine Room, Bar 1030, RISE Rooftop, Bella's Splash Pool, and In-Room Dining. This role serves as the senior operational leader supporting the Director of Food & Beverage and is responsible for ensuring luxury service standards, operational consistency, labor productivity, cleanliness, and team accountability are executed at the highest level across all outlets. The Senior Food & Beverage Manager leads from the floor, develops leaders, anticipates operational needs, and always ensures seamless and controlled guest experience. Success in this role is defined by the ability to execute departmental standards through visibility, accountability, and leadership while supporting the overall goals and direction established by the Director of Food & Beverage. This position serves as an extension of the Director of Food & Beverage and is expected to build, develop, and hold leaders accountable while maintaining a highly engaged and performance-driven culture. This role is intended to develop future Food & Beverage leaders. Individuals who consistently demonstrate exceptional leadership, operational excellence, financial awareness, and the ability to drive results may be considered for future advancement opportunities, including Assistant Director of Food & Beverage positions as they become available. This is a hands-on leadership role where presence, accountability, urgency, and consistency define success.

• Room Attendant (Housekeeping)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities.

  OVERVIEW: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Must meet or exceed 4 Diamond standards.

• Preventive Maintenance Engineer (Engineering/Maintenance)

  OVERVIEW:  The Preventive Maintenance Technician is primarily responsible for performing scheduled preventive maintenance for the rooms and suites which consists of inspections, minor corrections and work order initiation. Key responsibilities include keeping all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel and completing maintenance work orders from all departments on a timely basis by following hotel’s standard operating procedures. Basic knowledge in plumbing, electrical, carpentry & painting required.

hospitalityonline.com/wincome-hospitality/jobs