Jobs at Wincome Hospitality

• Front Desk Agent (Guest Services)

  · Front Desk Agent is responsible for checking guest in and out, and for properly accommodating guest from start to finish.

• Restaurant Busser (Chefs/Kitchen)

  OVERVIEW: A busser serves patrons by setting tables; placing and replacing silverware; keeping beverage glasses full; help with running food when necessary, adhering to sanitation and safety policies; clearing and cleaning tables, chairs, and environment. Busser will occasionally serve food and beverages to patrons at tables. The busser must possess professionalism, is friendly and will strive to meet the highest standards of quality customer service.

• Bellman (Guest Services)

  Bellman/Driver assists guest with their luggage, transportation, and general guest service needs. 

• Food and Beverage Manager (Food & Beverage)

  The Westin Anaheim Resort’s Food & Beverage manager represents the resort’s culinary vision by adhering to flawless service execution and by this; the Food and Beverage Manager will have strong leadership capabilities with a magnetic and charismatic personality that encases the ultimate guest dining experience for all guests. At the same time the F&B Manager will consistently maintain standards, highly motivated teams and a key perspective on revenue and labor management.

• Houseperson (Housekeeping)

  The House Person role supports the room attendants and services public areas to maintain cleanliness throughout the hotel.

• Front Office Supervisor (Guest Services)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  Responsible for assigning work and ensuring the completion of daily tasks in Front Desk operations in the hotels continuing effort to deliver outstanding guest service. Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department

• Front Desk Agent (Guest Services)

  · Front Desk Agent is responsible for checking guest in and out, and for properly accommodating guest from start to finish.

• House Person (Housekeeping)

  The House Person role supports the room attendants and services public areas to maintain cleanliness throughout the hotel.

• Cook 2 (Chefs/Kitchen)

  OVERVIEW: The Cook 2 is responsible for the daily mis en place of his or her station, adhering to recipe cards and ensuring the standards of quality are being met. Must be proficient in all cooking techniques. Must prepare for all banquet events as needed and execute in a timely fashion if in the banquet kitchen. Must prepare and execute all menu items for their station if in an outlet according to the recipe cards to ensure that quality standards are being met.

• Houseperson (Housekeeping)

  The House Person role supports the room attendants and services public areas to maintain cleanliness throughout the hotel.

• Server (Food & Beverage)

  ❖ Following the AOA Time and Attendance policy and being punctual for your scheduled shift.

• Cook 1 - Tangerine Restaurant (Chefs/Kitchen)

  OVERVIEW: The Cook 1 for our highly rated Tangerine Restaurant is responsible for the daily mis en place of his or her station, adhering to recipe cards and ensuring the standards of quality are being met. Must be proficient in all cooking techniques. Must prepare for all banquet events as needed and execute in a timely fashion if in the banquet kitchen. Must prepare and execute all menu items for their station if in an outlet according to the recipe cards to ensure that quality standards are being met.

• Front Desk Agent (Guest Services)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  Responsible for processing all guest check-ins/check-outs, confirming reservations, assigning rooms, and issuing and activating room keys. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system.

• Front Service Cashier (Guest Services)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  Responsible for coordinating and monitoring all aspects of the valet cashier desk. Ensure all guests are courteously, cordially and efficiently handled with special attention to the valet operation. To monitor the activities of the valet desk, by answering all incoming phone calls, efficiently dispatching the staff, and assisting guests with vehicle requests, parking charges and payments.Ocasionally parking and retrieving guest vehicles in a prompt yet safe manner. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Communicate parking procedures to guests/visitors.

• Restaurant Busser (Chefs/Kitchen)

  OVERVIEW: A busser serves patrons by setting tables; placing and replacing silverware; keeping beverage glasses full; help with running food when necessary, adhering to sanitation and safety policies; clearing and cleaning tables, chairs, and environment. Busser will occasionally serve food and beverages to patrons at tables. The busser must possess professionalism, is friendly and will strive to meet the highest standards of quality customer service.

hospitalityonline.com/wincome-hospitality/jobs