The Security Supervisor supervises the team of Security Officers. The Security Supervisors are responsible for the security functions of the property to ensure a safe and secure environment for all guests and employees.
The Security Officer I is responsible for controlling access to the casino, patrolling the gaming floor and other areas of the property, and maintaining a visible presence to deter any potential security threats or incidents. The Security Officer I will act as the initial point of contact for guests, providing a welcoming experience while also enforcing security measures. The Security Officer I may also assist in transporting guests using company vehicles. Overall, the Security Officer I requires a strong commitment to customer service, a keen eye for security risks, and the ability to handle situations with professionalism and efficiency.
The primary responsibility of the Table Games Supervisor is to supervise the operation of a group of assigned tables within the pit. The Table Games Supervisor must be a coach for the Table Games Dealer, providing feedback on performance. It is their responsibility to rate the play of our guests and to ensure that all gaming procedures are being followed.
The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders. Sets up line cooking stations. Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.
The Soft Count Attendant must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately handling monetary assets of the company during Drop/Count. Must be competent, dependable, and trustworthy.
The Maintenance Technician II – Refrigeration & Kitchen tech performs routine and extensive preventative maintenance and repair procedures on buildings, mechanical equipment, and utility systems. Maintains, troubleshoots, replaces, repairs, and retrofits kitchen and refrigeration equipment, appurtenances and installations. This is a Journeyman level position.
The Prep Cook is responsible for the timely preparation of food items according to recipes and quality standards. Sets up line cooking stations. Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards when required. Exercises proper handling of food items and maintain an organized work area including all refrigeration and storage areas.
The Surveillance Agent is responsible for observing, documenting, and reporting activities associated with gaming and non-gaming operations, adherence to regulatory requirements and procedures, and following approved surveillance department procedures. The Surveillance Agent works to protect company assets by detecting theft, cheating and other illegal activities by guests and/or employees. The Surveillance Agent also assists members of casino management in the resolution of guest or employee related disputes.
The Network Administrator oversees and manages the Local Area Network, Server\PC\Switch configurations, and assists the Corporate Networking team as needed. This role also provides technical support, installation, maintenance, and software training support. Monitors/develops procedures for personal computer and network management.
The Spa Director is responsible for the overall coordination and execution of spa activities in accordance with the Wind Creek Hospitality Purpose, Values, and Expectations Guide. The Spa Director supervises and assures delivery of an exceptional spa experience to guests. The Spa Director inspires staff to deliver five-diamond guest service at all times. The Spa Director provides sincere service to guests and co-workers through actions that display self-confidence, grace and courtesy. The Spa Director is responsible for assuring that departmental objectives are attained.
The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders. Sets up line cooking stations. Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.
The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders. Sets up line cooking stations. Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.
The Specialty Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders. Sets up line cooking stations. Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.
The Massage Therapist performs professional body massage and treatments. Must possess a thorough knowledge of the body, have excellent massage techniques, possess excellent cleanliness and sanitation skills and be willing to train with the spa specific treatment protocols.
The primary responsibility of the Chef Pastry is to supervise, delegate, and work hands-on in all pastry production for the property outlets. The Chef - Pastry will work with, train, and direct kitchen pastry personnel to ensure high-quality pastry foods, timeliness in food service, and the highest levels of safety and sanitation. All duties are to be performed in accordance with departmental and Wind Creek Chicago LLC (“Wind Creek”) policies, practices, and procedures.